Island Jungalow 5 minute drive from ferry terminal
4.8分 · 244条评论
"My pup had a medical emergency the day of our trip. I messaged the host thirty minutes before check-in to tell them my drugged up pup would prevent us from coming and requested an alteration to stay a month later. After two hours I called the host and left a message to follow up. The host finally messaged me back at around 10 the night of check-in saying they would not grant a late alteration request. I responded that I thought it was not fair considering the circumstance was beyond our control. They never responded and I had to go to Airbnb for a refund (which was given a week later). Very frustrating interaction. You might have issues with an alteration or refund here if something outside of your control affects your check-in."
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