Newly renovated 1500 SF unit with an open floor plan. Well appointed modern furnishings with ceramic/porcelain flooring. This is ideal for allergy sufferers. The three bedrooms contain 1 King, 1 Queen, and 2 twin beds. Sales tax included in price.
Long term stay for Disney interns available, pls inquire.
Things to be aware of during your stay:
Please report any faulty appliance or loss of service as it occurs. We pride ourselves on excellent and responsive customer service, but we can’t help if we don’t know about it. Example: You lost WIFI for 4 days and didn’t report it until you were checking out. You leave unhappy because you could not go online, and we are unhappy because we lost a customer. Our modems and routers need to be re-set occasionally due to heavy usage and it only takes 5 minutes to get everything running again. And yes, coffee makers, blenders, toasters all go bad at some point. We have plenty in stock to swap out on the spot. But it can only be done if you tell us.
Have a problem? Email: (EMAIL HIDDEN)
Our floors are mopped clean before you arrive. However, natural stone floors, unlike carpet, cannot absorb dust. Dust and sand blow in every time the door is open, and it is also carried inside by your shoes. We have floor mats outside and inside the unit to clean your shoe bottoms before entering. It is natural for your bare feet to pick up dust by the third day of your stay with us. Bringing a pair of slippers to walk around the unit is recommended.
Please do not use face cloths or hand towels in the kitchen or to wipe up spills on the floor. We provide paper towels and a kitchen towel for that purpose.
We supply WIFI, but we do not provide telephones, computers or laptops
Please be aware that illegal downloading of copyrighted material by our guests while using our WIFI is prohibited. If this activity is flagged by Comcast and we are sent a legal notice (they are very specific with date and time of use as well as the material accessed), we will forward our guest information to them so they can contact the illegal user directly. Please do not do anything in our condo that you would not do in your own home.
Please be mindful of your personal belongings. When leaving for the day, please make sure the patio doors are locked. Make sure you have the condo key with you at all times. A service call may be charged if you lock yourself out.
Supplies: All properties are equipped with initial setup of supplies such as of toilet paper, paper towels, and trash can liner. Tenants must furnish, food, cleaning supplies and personal items for the rental period. All linens are provided by Sun Lake Rentals and are included in the reservation cost. Chris and Jenny will assume no responsibility for any articles left on the premises by the guest. Any items requesting to be returned are subject to all shipping costs paid by the guest or a $25.00 service fee, whichever is greater.
Linens: An initial linen supply (one set of towels including one bath towel, and one wash cloth per number of persons the property sleeps and one set of sheets per bed) will be provided. All beds will be made. Kitchen linen include one dish cloth. Any lost or damaged linens will be charged to your damage deposit.
The following is a price list for replacement of stained (EX: blood, bodily fluids, food, makeup, sun tan oil or lotions) or missing linens:
Twin (flat or fitted) $8
Queen (flat or fitted) $12
King (flat or fitted) $15
Pillow cases $3
Bath Mat $4
Please make sure that if you bring the bath towels to the poolside, you bring them back to the unit. Missing towels post checkout will result in charges against your deposit.
We are not a hotel and do not provide maid service to the condo. If you want fresh towels or sheets during your stay, you will have to put them in the washer and launder them.
Please do not leave the front door or patio sliders open as insects will make their way into the unit. Please make sure all food items in the kitchen are covered. Otherwise, sugar ants will appear. If this happens, please email me for some Terro ant bait traps. They are very effective and will take care of the ants in 48 hours.
Report any broken dishes or malfunctioning appliance as soon as possible, via (EMAIL HIDDEN) Most likely you will not be charged. It makes life much easier for our staff and the next family renting the unit.
EASY CHECKOUT PROCEDURE
Check out time: 10 AM
Overstays and Late Checkouts:
Check-In time is 4pm. Checkout time is 10am unless a later time was approved by written authorization of Manager. If Guest(s) does not vacate the property by 10:00am, then a $100 fee may be charged to the credit card on file. Our cleaning staff arrives shortly after 10:00 and need enough time to get the unit ready for the next guests and/ or scheduled maintenance. We have a tight schedule and appreciate your help and understanding.
Guest agrees to increase the rental rate to $300/ night for any days and nights the premises are not vacated by check out date and time as defined in the License Agreement.
We would ask that you leave your property in the order that you found it; this includes, but is not limited to, the placement of interior and exterior furniture. Please insure that no dirty dishes are left in the sink, dishwasher. All kitchen items should be clean and returned to the cabinets.
Leave all dirty towels on TOP of the washing machine. Our cleaning staff will wash them.
Put the bedroom TV remote on top of the dresser, and the living room TV/Cable Box remote on top of the coffee table.
Make sure all patio doors and windows are locked and secure.
Turn off all lights when you leave the unit.
Please help us in keeping this area as beautiful and pristine as possible. Throw out ALL the unit garbage in the dumpster by the parking lot as you leave.
Put the key back in the lockbox. To close the lockbox cover, you will need to put in the code and pull down on the OPEN button. If you miss-key a number pull down on the CLEAR switch in the middle and try again.
If you are unable to put the key back in the key box when checking out, please leave the key box cover and the key on the coffee table and make sure the door is locked when you leave.
SUN LAKE RENTALS TERMS OF STAY
Behavior & Noise Ordinance
Sun Lake is a residential and vacation community. Manager kindly asks Guests to respect their neighbors and limit noise after 10 pm. Loud or unruly behavior is strictly prohibited. Management reserves the right to Evict, without refund, any person who creates a disturbance or becomes a nuisance. Violation of any property rules, including but not limited to the throwing or dropping of any object from patios and balconies, will result in immediate eviction and forfeiture of rent and damage deposit.
We hold a $100 REFUNDABLE Damage deposit, credited back to your account via (SENSITIVE CONTENTS HIDDEN) within 48 hours after a successful* checkout. (A successful checkout is one that does not require an extra cleaning assessment related to special laundering of soiled items or replacing broken or missing items in the unit.)
Damage Policy and Inspections
Guests are responsible for the property, its contents, and themselves during occupancy. Guest must lock windows and doors securely when not in the premises and upon checkout. Rearranging the furniture or removing any items from the unit is prohibited. After checkout, the Manager will thoroughly inspect the unit for damage, missing items, and abnormally dirty appearance. If the Manager determines that damage is present, items are missing, or the unit is abnormally dirty, the Manager will repair the damage, replace the missing items, and/or perform a deep clean of the unit.
Guest authorizes Manager to deduct from the Damage deposit, and/or charge the credit card on file to reimburse the Manager for any such expense, including deep cleaning, carpet cleaning etc.
Reporting Damage is a MUST. If the air conditioner, cable TV, dishwasher malfunctions, please report immediately via email: (EMAIL HIDDEN) or by cal(PHONE NUMBER HIDDEN).
Entry of Premises
The Manager or an authorized employee or repairman may enter premises during regular business hours for any purpose connected with the repair, improvement, care and management of the premises.
Linens and Towels
Manager will supply linens and towels for the Guest's use. All linens and white bathroom towels are not permitted outside the unit or shall be used for cleaning and mishaps. Manager will supply (for a nominal fee) pool towels upon request by Guest. Guest will be responsible for fees associated with damage/stains to towels and linens beyond normal wear and tear.
It is the Guest's responsibility to promptly report any maintenance problems to the Manager. No refund or rate adjustment will be made for unforeseen failures such as the supply of electricity, water, air conditioning, television or cable/internet service, appliances, etc. The Manager will attempt to repair or schedule a repair within 24 hours of notification of issue, but will not be held responsible if an issue occurs and/or cannot be repaired prior to or during a guest's stay. Manager conducts a thorough inspection in between all guests and completes regular maintenance on the property. At times, issues arise out of our control and we try to address them in a timely manner.
Maximum Occupancy & Parties
No more than 6 adults are allowed in the 3 Bedroom/ 2 Bath units and no more than 8 adults are allowed in the 4 Bedroom/ 3 Bath Units. Fire Rules and Eviction will be enforced. An additional charge of $50 per person per night will be assessed should additional guests arrive or be seen on the property. If there is more than the maximum number of guests on the property, then Guests will be asked to vacate the property and all rental payments forfeited. Parties are NOT permitted on the property. If there is an unapproved party or the number of people exceed the number on the reservation, Owner or Property Manager reserve the right to immediately evict all guests and the entire reservation amount/payments will be forfeited.
Minimum Guest Age
All guest must be at least 21 years of age or older if not accompanied by a parent. Additionally, parents must accompany all pre-approved minors under the age of 21 at all times. Owner reserves the right to verify age and names of guests prior to check-in and /or deny access to the unit if this term is violated. If terms are violated prior to stay or during stay, owner reserves the right to evict guests and/or not allow check-in, and all monies collected will be forfeited.
No Daily Housekeeping Service
The unit will be cleaned to high quality standards prior to Guest's arrival and after Guest's departure. Additional cleanings can be arranged during Guest's stay for an additional fee and must be arranged prior to check-in. Guest will be responsible for the cleaning of the unit during their stay and for leaving the unit in good condition at check-out. If the unit is found abnormally dirty at checkout, additional fees will be charged to Guest's damage deposit or credit card to assist in performing a deep cleaning of the unit. All debris, rubbish and waste must be placed in outside trash bins, and soiled dishes put in the dishwasher and cleaned.
Each condo unit comes with 2 parking spots. Commercial vehicles are not allowed overnight and extra long vehicles and SUVs are not allowed to back into a spot or they will block sidewalk access. Illegally parked cars are subject to towing. Owner/Property Manager is not responsible for parking violations incurred by Guests.
Personal Property Protection
Management is not liable for personal property left in or on the owner's premises during their stay.
It is the vacationer's responsibility to safeguard their belongings and to have the appropriate insurance.
Smoking & Pets
No pets allowed. Guests with pets will be asked to leave and guests will incur a $300 pet cleaning fee. All rental charges and monies collected will be forfeit.
Smoking is absolutely not allowed in the unit. If Guest smokes outside and/or in any approved common area, Guest is responsible for removing cigarette buds and any debris after EACH USE. If Guest does NOT remove, additional cleaning charges will apply and be charged against the Guest's damage deposit and/or credit card on file.
The condo unit will have sufficient amount of initial supplies (starter kit) upon check in. It is the
Guest's responsibility to purchase additional items should Guest's consumption exceed what was provided upon arrival. A list of supplies provided by Manager is available upon request.
The lowest temperature of the thermostat setting in Cool mode is 70 degrees. The maximum temperature of the thermostat setting in the Heat mode is 75 degrees. This is in keeping with our philosophy to keep guests comfortable and also to do our part to minimize our carbon footprint.
Water and Septic
Please DO NOT FLUSH anything other than toilet paper. No feminine products should be flushed at anytime. If it is found that feminine products and any other item beside toilet paper have been flushed and clogged the system, Guest (s) could be charged damages of up to $200.