Plaza Paraiso is your home away from home, which are located steps away between Famous 5th Avenue and the Caribbean Beach. If you like being in the center of the action and just seconds walk to everything you could possibly experience.
*Ask for additional services as Baby Set ($$surcharge- subject to availability)


Welcome to Plaza Paraiso which is right outside the entrance to Playacar at the beginning of 5th Avenue.
You are only a short 3 minute walk to the beach (the best one in Playacar Phase 1) and are steps from some of the best dining and shopping options in Playa del Carmen. Enjoy your own private roof deck with Jacuzzi and common pool with plenty of lounge chairs.

Entertainment / Living Area
•55" Flat Screen HD Smart TV with Remote Control
•DVD Player
•Free Extra High Speed Internet
•Celing Fans
•Fully Furnished


•Granite Counter Top
•Marble Floors
•Coffee Maker
•Glasses & Dishes
•Fully Equipped Kitchen
•Oil & Salt (Upon Request)
•Specific Utensils (Upon Request)
•Wine Glasses (Upon Request)


Vert De Terres Bath Amenities 100% Eco Friendly & Biodegradable
•Body Lotion
•Shower Gel /Soap
•Hot Water
•Bath Salts (Upon Request)
•Sewing Kit & Bath Cap (Upon Request)
•Luxury Hand & Body Towels
•Accessible Shower / Bathtub

Bed Features

•1 King Size Bed
•1500 Thread Count Sheets
•Ultra Soft High Quality Duvets
•Celing Fans
•Safe Box
•Black-Out Courtains

•2 Full Beds
•1500 Thread Count Sheets
•Ultra Soft High Quality Duvets
•Celing Fans
•Black-Out Courtains

Room Amenities & Services

•Beautiful Furnished Terrace
•Air-Conditioned Rooms
•Iron/Ironing Board (Upon Request)
•Baby Package ($ Upon Request Includes; Crib, High Chair, Bath tub, Toys)

Concierge Services
•Not on Site
•Email, Txt, Calls or Schedule Visits



• Underground Parking
• Common Pool
• Sunchairs


Our guest are our priority, we work 24/7 to help our guest have the best vacation possible.

We ensure that all guests feel at home and have the most privacy possible; in order to achieve this we provide all access codes, instructions and general apartment information before and at arrival.

Personal concierge services are also available upon arrival and throughout the stay for any additional information, local recommendations, or suggestions. Just call, text or email us and we will be happy to help, your concierge will give you access to the unit and you can also request any additional information at check-in.

Also our team is available from 9am – 7pm at our office locations, we offer many different means of contact but if you would like to drop by we are at your disposal to accomplish any request 24/7.

We also manage more than 80 properties in Playa del Carmen, if you have a large group please see our other listing, we will be happy to accommodate groups in the best locations in Playa del Carmen!

We don`t just rent apartments.... We create experiences for you!


额外房客 无需付费
清洁费 $35
押金 $500



Check-In: Entry will take place no earlier than 3:00 pm. The payment for your stay must be fully paid in advance upon check-in. Upon your check-in, you will receive a bracelet, which you shall wear throughout your stay. Those bracelets must be returned upon check-out, in order to complete the process. The bracelet will carry a cost of USD 30 in case of loss or if you not returned to us at the moment of check-out, and it will be discounted from the security deposit.

Keys: There is a USD 45 charge to replace lost keys. You will be given 2 sets of keys. •KEY LOCK BOX For properties with access to the properties key by key box please don't remove the key form the box.

Check-Out: Will take place at 11 AM - NO EXCEPTIONS.

LATE CHECK-OUT after 11 AM: will charge from your security deposit per USD 100 or with ONE EXTRA NIGHT RATE ACCORDING TO THE SEASON PRICES (if you check-out is after 3 PM).

Damage/Security deposit: USD 500 security deposit is charged by Airbnb at the booking.

Upon checkout the property will be thoroughly inventoried. Provided there is no more than reasonable clean up and nothing damaged or missing, security deposit will be returned to you upon departure. It is understood that damages or lost items will be deducted at replacement cost, which may include but is not limited to labor expense, shipping and importation costs. Locked pantries and closets, if any, are reserved for the use of the property owner and are not included in this rental. You as the guest agree to take all reasonable steps to ensure that your family and other guests in your party adhere to the rules and regulations affecting the condominium.

Guests are responsible for the property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not on the premises, and must observe all cautions, as given from the property Owners or their staff. Each property is privately owned, so décor, colors and inventories may change. Painting, redecorating, rearranging the furniture or removing any items from the condo is prohibited. It is further understood that exceeding the maximum occupancy will forfeit the security deposit

If there is a breach of contract by the guest, the full security deposit will not be refunded and the Guest is responsible for any additional charges above and beyond the $500 security deposit and as such will be charged to the credit card on file. A breach of contract is defined as but not limited to:

Damage to the property or the contents of the property. Guest is financially and legally responsible for all damage to the property. No linen are lost.
Exceeding the maximum allowed occupancy as stipulated in the reservation contract.
Violating the building or homeowner association rules.
Smoking inside the property.
Pets on property.
Parties or gathering of excessive amount of people.
Noise Disturbances
Illegal or immoral acts
Maintaining hazardous, poisonous, corrosive or flammable substances.
Excessively messy or dirty units may be subject to additional cleaning charges.
Contraband, pets or collection of rents or services rendered during the stay.
No Early check-in or late check-out.
Pets Deposit: Properties that admits pets will charge a double security deposit upon your arrival which may be handled in cash (USD or MXN). This security deposit will be returned to you upon departure

The property owners and their staff work hard to ensure that the condo and amenities are in place and in good working order. The owner or their administrator will be available to handle questions, complaints and supervise maintenance. In case of a maintenance problem, the owner or property administrator will strive to have the problem repaired as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen failures such as: noise disturbances, occasional interruption of electricity, internet, water, pool filtration systems, air conditioning, telephone, television or satellite service, appliances, etc. It is guest's obligation to report any problems or damage immediately to the administrator or owner.

Reservation prices do not include: Expenses and items not mentioned, including, but not limited to: transportation, tips for personal services, meals, insurance, cleaning services, telephone calls and other items of a personal nature.

• Water Tank: Our office provides the service of replacing your purified water tank for the cost of USD 5.
• Parking: You have access to 1 parking space. Your vehicle must be registered with front desk.

• Cleaning Services: Your cleaning schedule will be provided in your booking confirmation. Occupancy includes limited maid service. Ask for specific property maid service schedule. For any additional cleaning demanded by you please ask to our concierge.

The unit will provide initial bathroom amenities, paper towels, toilet paper and basic cleaning supplies prior to arrival.
Guests are responsible for additional household and personal supplies.

• BUILDING RULES - Guests agree to any and all building rules and violation of any building rules will be terms for contract termination.

Lost remote control for A/A = U$ 150

Lost remote control for TV SATELITAL= U$ 50

Lost remote control for garage = U$ 150

• PLEASE NOTE Property items (such as bedspreads, pillows, chairs, pots and pans, dishes, glasses, silverware, etc.) are NOT to be taken out of the property (to the beach or other properties )

• LOCKED CLOSETS Many owners have their personal items locked in a closet for their convenience. These areas are not included in any rental. Please do NOT attempt to open these locked closets - they are for Homeowner use only: If you break into the closet, your guest account will be charged for any repairs as well as missing ítems

•TV Services: For properties with sky, dish or cable service, do not reprogram the system, disconnect wires. If you do so and it has to be reprogrammed, the charge will be USD 50.00

• Internet Services: Do not reprogram the system, disconnect wires, reset the modem. If you do so and it has to be reprogrammed, the charge will be USD 50.00

• Maximum Occupancy:
1.Only registered guests are allowed inside the property. Permission from the administrator is required for any non registered access.
2.All children above 3 years are included in the maximum occupancy No additional guests are allowed and this is enough reason for contract to be null and void and you will be asked to leave.

Electricity Service - Electricity is a precious resource. Air conditioning units left on while unit doors and windows are open or while unit is unoccupied or could result in loss of full security deposit.Shut off air conditioners when not using the bedrooms, and when leaving the home/condo. In case Air conditioners are found running with doors or windows open will result in a penalty.

Liability and Intent

Neither PLAYA MOMENTS LLC nor the owner of the property and agents shall be responsible for any accidents or injuries to Guest before, during or after occupancy. PLAYA MOMENTS LLC it’s owners and agents are not responsible for theft, lost or stolen items. PLAYA MOMENTS LLC it’s owners and agents are not responsible for any noise disturbances including neighboring apartments, street or city disturbances.


The renter named in this agreement will be responsible for himself or themselves and all guests whether they are registered in the condominium or not. The renter acknowledges that the property owners, their employees, and agents do not carry personal liability insurance and cannot be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which the renter or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of god, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, de jure or de facto, wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, custom regulations, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline.

Furthermore, the renter will release and hold harmless any and all parties involved with the rental, management and reservations of the property and to release and hold harmless it's owners or representatives for any loss or damage to personal property or for any injury.

HURRICANE POLICY - Playa Moments LLC does not offer refunds or reschedule trips due to hurricane activity. If you are concerned about possible interruption, cancellation or delayed travel due to tropical occurrences, you are strongly encouraged to purchase trip insurance at the time of booking (or at least 30 days prior to arrival; trip insurance may not be purchased after final payment has been made). The peak season for tropical activity is August through October, and Playa Moments LLC strongly encourages all guests to purchase by your own trip insurance, especially during these months.

WRITTEN EXCEPTIONS - Any exceptions to the above mentioned policies must be approved in writing in advance.

Representations and Warranties

You represent and warrant to Company that: (a) you are over the age of eighteen (18) and have the power and authority to enter into and perform your obligations under this Agreement and (b) if requested, you have provided accurate and complete registration information, including without limitation, your legal name, address, and telephone number.

需爬楼梯 - The condominium DOES NOT offer elevator. The access to the condo will be throught stairways.
有共用区域 - The condominium offers a nice garden and common areas with a huge pool , relax area and parking, shared with others apartments.





The apartment was modest, but decent. There.were some broken items, but the concierge was very helpful to try to fix them for us. The location is great. There are some restaurants nearby, but it is not too noisy. You can walk to the beach. If you are looking for something more luxurious, you may reconsider.
Hi Myriam, it was a pleasure to have you with us, location is key, and all our properties are just a short walking distance to the beach and close to all the hot spots in town. Concierge services are provided during your stay and we are always more than happy to help our guest with anything they might need. We certainly hope we get the opportunity to welcome you back soon, kind regards from the Playa Moments team!

Great apartment, just what we needed. The space is just perfect, everything is in place. We run out of water for a fee momments on the weekend
Hi Eduardo, It was a pleasure to host you. Thank you for your kind comments and feed back. Sorry for the inconvenience as the building had shortage but as soon as you notified us we were able to verify it and have everything up an running. Our guest are our priority and we always tend to their every need, especially in emergencies such as this one. We hope we get the pleasure to welcome you once again soon. Kind regards from the Playa Moments team!

Very helpful staff, good location, there were some problems with the apartment, to start the Jacuzzi (that is listed that comes with it) is been out of order for 3 months (one of the guys from playa moments told me) the AC in the master was not working, it got fixed the next day but then was dripping water on the headboard, toilets didn't flush at times, shower poorly designed (on master) everytime i shower water was all over the bathroom floor, there were ants coming into the living room, some roaches were found inside the apartment.
Hi Ramon, thank you for your evaluation and comments. I would like to clarify a couple points that you have mention. In our listing no jacuzzi description is available as the unit does not count with this service. The is one in one of the areas but it is no longer in service therefore not in our listing. Ac problem was notified and fixed during your stay however no leek was never notified and could not be fixed as we had no prior knowledge of it. All toilets function correctly however you are not supposed to throw paper in them for them to function correctly or they can get backed up. No other problems were notified during your stay or we would have happily verified the unit although it will be thoroughly verified now to make sure everything is functioning correctly. Kind regards from the Playa Moments team!

Hugo Yusef的用户个人资料
Me gusto mucho el departamento, encontramos lo prometido, solo habían detalles por mejorar resultado del uso normal. El departamento es cómodo y agradable, su ubicación fue del gusto de toda la familia y la respuesta a mis peticiones siempre fueron resueltas de forma oportuna

Nuestra estancia fue bastante agradable. El departamento está muy bien ubicado, a dos cuadras de la quinta avenida y a solo una de la plaza Paseo del Carmen, en donde hay restaurantes y tiendas de renombre. Caminando unas cuantas cuadras hacia la carretera Cancun - Tulum se encuentra la terminal de camionetas Playa Express en las que fue muy facil y económico movernos. La atención por parte de Alonso, el chico que nos recibió fue muy efectiva. Nos ayudó a resolver dudas que surgieron durante nuestra estancia y muy amablemente nos dio su número personal para contactarlo con mayor facilidad. El departamento está en un tercer piso, así que hay que subir y bajar muchas escaleras ya que no cuentan con elevador. Cruzando la calle se encuentra una farmacia y un oxxo, y también están cerca un par de supermercados a los que se puede ir sin problema a comprar comida para preparar en la cocina del departamento. El taxi al supermercado costó entre $35 y $50 pesos. A mi consideración no hace falta rentar auto, puesto que está muy cerca de la playa de Playacar (unos 10 minutos caminando), así como de la quinta avenida, además de que por esta zona hay abundancia de taxis y camionetas que se pueden usar en caso de querer ir un poco más lejos. El servicio de UBER no está disponible en Playa del Carmen. Las camas son muy cómodas y en cada habitación hay refrigeración. Las instalaciones no están impecables, hay algunos detallitos por el desgaste natural del uso y por la humedad que hay en el lugar (como paredes raspadas y el tapiz de las sillas un poco gastado), pero no es nada que afecte la estancia ni la comodidad. En el complejo de departamentos hay una alberca, pero estaba algo sucia el agua así que no pudimos usarla. Justo el día de la entrega del departamento la alberca estaba cerrada así que quiero pensar que tal vez la estaban limpiando. Una muy buena opción si se busca un hospedaje económico pero de buena calidad.
Buenas tardes Karyna, le agradecemos de antemano por su excelente comentario y evaluaciones. En Playa Moments contamos con un equipo muy atento a las exigencias de nuestros invitados, trabajando arduamente a diario para mantener las unidades en excelentes condiciones, con todo lo necesario para que puedan disfrutar de unas vacaciones unicas e inolvidables. Agradecemos el reporte por las áreas comunes y nos aseguraremos de pasarlo a la administración del condominio para que puedan realizar los trabajos correspondientes con el fin de que nuestros futuros clientes puedan apreciar el lugar y la excelente ubicación. Esperamos nos den la oportunidad de recibirlos nuevamente pronto y de exceder sus expectativas! Un cálido saludo de Playa Moments

El departamento cuenta con una muy buena ubicación, a pocos metros de una de las plazas más lindas y a 5 minutos del ferry para Cozumel. La elección para ese fin de semana fue excelente, la ubicación nos permitió movernos por toda la ciudad sin gastar en transporte. El departamento es muy completo y moderno, con todas las comodidades necesarias para que pudiéramos cocinar nuestras cenas al regresar de un día de excursión. Excelente servicio de limpieza brindado por el equipo, nos provisionaron de toallas frescas y limpias al segundo día de estancia. La unidad está muy cuidada, excelentes aires acondicionados y electrodomésticos de primera, hasta fue un gusto prepararnos el café a la mañana. Nos gustó mucho y seguramente volveremos muy pronto y sin duda escogeremos nuevamente Playa Moments por su atención y servicio digno de un hotel de 5*, los recomendaremos con amigos y familiares.
Hola Shivita, muchas gracias por sus comentarios y evaluación. Es un placer poder brindar el mejor servicio posible con las mejores instalaciones de Playa del Carmen, día tras día el equipo de Playa Moments trabaja en conjunto para poder crear experiencias inolvidables para cada uno de nuestros clientes. Esperamos poder recibirlos nuevamente pronto, un cálido saludo del equipo de Playa Moments!

La atención fue correcta, pero el apartamento tenía olores en un baño y el otro baño tuvieron que ir a ponerle silicona a la mampara porque se salía el agua al ducharte. Las televisiones no se veían y tuvieron que ir a sintonizarlas. El barrio no fue lo esperado. El parking bien. En líneas generales bien aunque no era lo esperado para el precio que tiene.
Hola Maximo, muchas gracias por sus comentarios y evaluación. Todo lo reportado fue regalado en su momento, una disculpa por las inconveniencias. durante su estancia cuenta con servicio de concierge personal por cualquier duda antes y durante su llegada se puede contactar directamente con ellos a los números de emergencia brindados en su cara de bienvenida. Un saludo cordial del equipo de Playa Moments.


卡门, 墨西哥注册时间:九月 2010

Welcome to PLAYA MOMENTS- Vacations Rentals! Here you will find the most outstanding advisors to your Vacation Rentals needs. It will be an honor to assist you!

We manage more than 130 unique properties in exclusively in Playa del Carmen. Additional services offered to renters are maid service, delivery of drinking water, personalized check-in, pre-stocking of supermarket... An on-site staff that will assure owners and renters alike, that our combined commitment of excellence and profitability are always our first priority.

Vacation Travelers have been using our services to meet their accommodation needs for over 6 years! An exceptional inventory of high-end properties ranging from 1 bedroom condos to large vacation villas coupled with a premium, 5 Star service has made us one of the best providers for vacation travelers in Playa del Carmen, Mexico .

Playa Del Carmen is such a unique, inviting, and booming coastal region. This is why properties appreciate every year, and many astute international real estate buyers have taken note of this. With over 15 years of combined experience in the real estate market of Quintana Roo, you can count on our shrewd, knowledgeable, and trustworthy agents to navigate you to the destination home or business opportunity you have been dreaming of, whether you are a buyer or an investor.

Our group of companies manages many different facets of real estate such as property maintenance, property rentals, legal services, and title insurance.

Thank you for choosing PLAYA MOMENTS as your trusted Riviera Maya Short-term rentals Advisors. Please feel free to contact us with any questions

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