This evulation is absolutely unfair and milliones of miles away from the truth!!!!!!!
It is a pitty, that those guests come without car and getting bored in a yes, tiny little village but which has a backery, a butcher, a Little shop to buy foods and also at least two known
restaurants. Just 3 kms away we have more options for shopping and restaurants (also a high class restaurant). The bus is travelling every 30-60 minutes. This village Duchroth is the gold winner of the price "Unser Dorf hat Zukunft" and will compete for Europe in France. It is a selected, precious village and it is not truth, that it has no infrastructure. In the age of internet it`s unbelievable to not inform yourself about the place you have booked. Of course we don`t have much shopping places but we have some like above explained. Also you could have asked me.
I can proof, that I was cleaning the apartment for many hours, also the windows. I always provide my guests fresh and clean bed stuff and towels. The apartment is in the basement quarters as it said in the advert, but as you can see in the pictures and also when you were here, it is not like a typicall basement apartment.
It has much more light, the buiding is new and a luxury house. Humidity? Wow! It is more the opposite. It is maybe a little bit dry but fine.
The guest was telling me, that he will come at 17 to the next big city and will take taxi or bus, so of course I need do think, will check in not before 17:30.
But the guest was coming at 16 and instead ringing the bell or calling me with phone, was knocking on the door. I am living in a big house, can´t wait on the entrance to hear the knocking!! not ringing door. Also at that time I was again downstairs to make a second cleaning, after the first one day before. I was allways answering in time. It is not true, that i was not reachable. Also I can´t believe that unfair comments. I was so friendly and offering beside the free bottle of water, which is always for my guest, staying ready in the apartment, some extra beverage and also some food, if they want. All for free! I was asking, if they need something, because they came without car to that little village. Also I was giving them - without being asked for - the exact time for take the bus but they come much earlier without telling me.
Next point: The untruth with the beds. I have one double bed 140cm for 2 people, another sofa-bed in the size of 150cm for 2 people AND an extra comfort air bed for 2 people, all those options I offered them personally. So i could host 6 people but want maximum 4 to host. What is that for a lie? Really, can´t understand, what those guest had a problem?
I could see them DUCKING around my private area UPSTAIRS!! Also I saw one of that 3 women, ducking in my garden and then running, when they saw me. I said nothing.
The guest is telling, beeing a frequent traveller but surely not with airbnb. That account was created in June has no evualation beside mines.
I had freqent traveller here, they were so happy with me and the apartment. If you review the comments you can see, that this evualation can´t be the truth.
I have the feeling, that those guest were frustaded being without a car in a tiny village and they were not creativ enaugh to make the best out of their
time. They were ducking around my house and telling that I did?! Not true.. again! They were maybe jealous living in the basement compared to my place
upstairs, which is impressive.
Also it is not nice, to not tell me, when you check-out and i just go. I prefer to make the check-in and out personally to aks my guest, if they need something or everything was fine.