By accepting a booking you accept to comply to all below mentioned house rules. No exception will be made
House rules: General information:
Breakfast is never provided.
No ski/snowboard boots in the flat.
Be quiet and respectful of neighbours all the time.
Wengen is only accessible by train or by foot
Smoking is only allowed outside (on the patio/terrace).
Check in between 17.00 to 22.00 (extra fees will be applied if not respected)
Check out before 10.00 (extra fees will be applied if not respected)
No access to washing machine and clothes dryer.
Common sense, courtesy, politeness and respect are expected during your stay. Please keep it quiet between 23.00 and 8.00.
Early check in and late check out can not be accommodated.
Official check in and check out time is the one indicated on Airbnb website
Please remove your shoes before entering my home. Slippers are provided.
Only people who have officially booked the housing are allowed at my listing: no external guests (ie: visitors) or additional guests are allowed under any circumstances.
Guest(s) who are not officially booked will not be granted access to my listing (ie: a booking for 2 guests is made and a third person (adult or kid/children) would want to stay at my listing.
No subletting of the flat under any circumstance.
For any type of complaint (for exemple: noise, bedbug, health issues, accident etc…), a formal message should be sent to me via the Airbnb messaging system at the latest 12 hours after official check out time. Any type of complaint should (without exception) be documented by at least two reports established by first : a doctor (in case of any type of health issue for exemple), second, the police (in case of damage, theft etc... It must be documented with pictures and sent in English at the latest 12 hours after official check out time. Failure to comply will void the eventual claim from the guest and refund(s) will not be provided. The reports will be sent to my email (EMAIL HIDDEN) The police report is mandatory for every case. All documents submitted after the deadline will be void.
Late check out will be charged 150 CHF per 24h if not notified 24h in advance.
I decline any responsibility in case of theft or any kind of damages to the guests properties and belongings
I retain the right to refuse a guest to stay at my listing if I believe that the guest is under the influence of alcohol and/or drugs, behaves in a threatening, disturbing or otherwise unacceptable manner.
In order to protect my listing and its content, there is a surveillance and video streaming and recording system installed inside and outside of the common areas of my building and inside and outside of my listing/apartment. By accepting booking any type of my room(s) (private room, shared room etc..) and/or my entire apartment, all guests registered and/or not registered, accept to be video surveillanced and/or recorded. Before making a booking, please make sure that you absolutely understand this point before you (URL HIDDEN) applies. Any claim made to Airbnb (or any third party) regarding video surveillance and recording will be considered void. Please make sure you understand this particular point because by making a booking you explicitly agree to all of the house rules included in this document and no exceptions will be made. If you are not fine with this particular point, I strongly suggest you book somewhere else as by making booking at my place you agree to be under video surveillance and video recording. For guests who did not read my house rules before booking, they accept not to file any complaint regarding video surveillance and video recording with Airbnb or any third party as it is made very clear on my listing.
All activities at your own risk. I decline all responsibility in case of any kind of accident and/or any kind of injury and/or any kind of health issue inside my property and outside of my home. This applies before, during and after my guests stay (registered or not)
I retain the right to ask a guest to leave should the guest disturb the peace, or annoy or insult any guests, or behave in any other way deemed unacceptable by myself.
For all above mentioned cases, the guest will have to cancel the booking from his side and no penalty of any sort will apply to me.
I am in no way responsible for the loss of or damage of the guests properties and valuables.
Guests are not permitted to enter areas of the building which are indicated as closed for non residents. I am not responsible for death, injuries or illness, or loss of or damage to property of guests that may occur while in non-permitted or in permitted areas.
Guests will be held responsible for any loss, damage or property or injury that they directly cause. I decline responsibly in all the cases.
No exception will be made to my cancellation policy
Security deposit fee will be waived if any rule mentioned in the “house rule section” (and/or on all above listed remarks) of my listing is broken.
Official check in and check out time is the one indicated on the Airbnb website. Check out after official check out time will be charged a flat 50CHF minimum and/or will result in the security deposit being waived. No exceptions will be made.Any claims in relation to any kind of insects/animals/ pest (for exemple bedbugs, mice, vermin etc…) has to be documented as per below house rule: for any type of complaint, a formal message should be sent to the host via the Airbnb messaging system at the latest 12 hours after official check out time. Any type of complaint should (without exception) be documented by at least three reports established by a third party such as a doctor (in case of any type of health issue for exemple) , the police (in case of damage, theft etc..) or any relevant third party. It must be documented with pictures and sent in English at the latest 12 hours after official check out time. Failure to comply will void the eventual claim from the guest and refund(s) will not be provided. The reports will be sent to my email (EMAIL HIDDEN) police report and doctor reports are mandatory for every case. All documents submitted after the deadline will be void and the guest claim cancelled.
Besides the police and medical report, in case of bedbugs claims, the guest has to get a proof from a pest control company that there are bed bugs at my listing. All costs related to those claims have to be paid by the guest and not the host. In no case will my listing and/or account be suspended, or my Airbnb activity damaged in the case of alleged bedbugs. Proofs have to be delivered and future bookings will not be suspended.
All written correspondence and text messages are to be sent in English. Messages written in any other language (for exemple, Chinese, Korean, Thai etc…) will be considered as void. This is especially important in the event a case would be opened with Airbnb resolution centre. All messages have to be written in english in order to make them valid.
For any formal complaint or issue, English will be the official language for communication between the host and the guest. All external or additional documents supporting a case should be written in English only. This includes as well all communication via the airbnb messaging system (including Airbnb resolution centre)
Wengen is only accessible by train. No road leads to Wengen. Parking fees and public transportation fees apply.
Business consultant in his mid 30s who loves outdoors activities (snowboarding, skiing, paragliding, wakeboarding, biking, swimming…) and photography. Passionate about music, movies, food, nature, travelling, arts, culture etc..
Born in Germany but mostly lived and grew up in Belgium. I lived as well in Macau/澳门, Taipei/臺北市 , Xiamen/厦门and Hong Kong/香港.
I speak English, German, French and Dutch. Some knowledge of Mandarin. Very familiar with Chinese and Asian culture in general. Have been working for the 香港經濟貿易辦事處 in Brussels and travelled all over the world for the last 20 years.
"If you don't build your dreams, someone else will hire you to do so"
"The things you own end up owning you"
Please note that my apartment is located in a world famous mountain village called Wengen (and it is not located in Lauterbrunnen). Wengen is only accessible by TRAIN. Extra costs will incur if you come by car (parking and transportation fees).