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库塔整栋别墅
NORTH SEMINYAK BEACHFRONT 5 BDR Amazing!
5间卧室
6张床
7个卫生间
最多住14人
5间卧室
6张床
7个卫生间
最多住14人
房东:Craig
共收到520条评价已验证
房东:Craig
共收到520条评价已验证

我们也许从未相识,但希望我的房源能让旅行中的你卸去疲惫,像在自己家一样温暖舒适。

卧室1
1张特大号床
卧室2
1张特大号床
卧室3
1张特大号床
卧室4
1张特大号床
卧室5
2张单人床
公共区域
2张单人床
整套房子/公寓
无需与房东或房客共享空间,独享整个房源
入住/退房
入住时间 14:00后
退房时间 12:00
可订状态
最少住1晚
无线网络
免费停车位
早餐
厨房
评价
10条评价
如实描述
沟通交流
干净指数
位置便利指数
办理入住
性价比
阳乐的用户个人资料
2016年2月
非常失望的一次体验,房东可能是房源太多了,并没有有效的维护这套别墅。卫生糟糕,和房东的联系也不顺畅,电话无法接通,邮件长时间不回复,管家竟然都不能拨打房东电话,只能给房东发短信。原本三晚的体验只住了一晚就受不了走了,给这次旅行带来了时间和金钱上的巨大损失。
Craig的用户个人资料
来自Craig的回复:
It is very unfortunate indeed but I can’t recommend this traveller 阳乐 to other hosts. As soon as they arrived with their group, we had problems with their attitude to our lovely Balinese staff and treatment of the villa. It was clear that they wanted to move to a different location in Bali and complained about everything to cause as much trouble as possible. My manager met with them several times but with little success. They demanded a full refund and were very rude. I spoke with them a couple of times as well so to say I was hard to get hold of is absolutely untrue. We pride ourselves on trying to resolve any issues which may arise during guest stays to ensure our clients are happy. The guests just prior to this group and straight after both have left lovely reviews both on Airbnb and TripAdvisor, another well-known travel platform. The villa was presented well as with all our guest groups. I would recommend all potential clients to check my 200+ reviews on Airbnb and 100+ on TripAdvisor across my Bali villas to see what level of service and quality of villa product I offer. A common positive feedback is how quickly and positively I respond to client emails and calls. All in all, a very bad experience I'm sorry to say. 这是非常可惜了,但我不建议这样旅行者阳乐到其他主机。当他们到达他们的群体,我们与他们的态度给我们可爱的巴厘式的工作人员和治疗别墅的问题。很明显,他们想搬到巴厘岛不同位置,抱怨一切造成太大的麻烦越好。我的经理跟他们接触了几次,但收效甚微。他们要求全额退款,是很不礼貌的。我跟他们讲了几次,也可以这么说,我是很难弄个是绝对不真实的。我们非常自豪,试图解决可在入住客人发生,以确保我们的客户满意的任何问题。只是在此之前,组和后直两者客人留下两个Airbnb住宿和TripAdvisor,另一家知名旅游平台可爱的评论。该别墅被提出并与我们所有的客人群体。我建议所有的潜在客户来检查我的Airbnb住宿200+审查和100+在TripAdvisor在我的巴厘岛别墅,看看我提供什么样的服务水平和别墅产品的品质。一个常见的正反馈是我客户的电子邮件和电话如何迅速和积极地回应。总而言之,一个非常不好的经验,我很抱歉地说。
2016年2月

Amy的用户个人资料
2016年2月
这是一次与往常完全不同的旅行体验,别墅就在海边,风景很好,特别是厨师和服务员都非常亲切,厨师手艺很好,还陪我们去海鲜市场购买海鲜回来,真的很贴心。设施方面有几个房间的淋浴喷头陈旧,如果可以更新那就完美啦,屋主非常好,回复很快,有什么问题也会第一时间解决,以后有机会还会去。
Craig的用户个人资料
来自Craig的回复:
Hi Amy I'm so glad you enjoyed staying at our beautiful Villa Kaira on the beach. Yes, the staff are amazing and loved by all guests. We do train them very well. We have fixed the shower heads in the 2 bathrooms and I'm very sorry for this issue arising and they now work great I'm glad to say. Please do stay with us again when you return to Bali. Regards Craig Here is the English translation of your review: "This is a completely different from our usual travel experience. The villa is right next to beach and sea with beautiful scenery. The villa chef is excellent and household staff are very friendly. We also accompanied the chef to buy food from the seafood market which we really enjoyed. A couple of the bathrooms had problems with the shower heads which just needed repairing. The villa owner is very good, he replies quickly to emails and helped us at every opportunity."
2016年2月

Abhishek的用户个人资料
2016年7月
Communication was straight forwards and the staffs were great. They did listen to all our requests and the villa managers were very responsive too. They were simple great. Two issues: 1) the breakfast was almost the same everyday with little choice and i think they are not great …

Timothy的用户个人资料
2016年6月
I was travelling with 15 people and this was my first time booking through AirBnb. I have to say that I have a mixed feelings about this place. When I first got there, I was amazed on how great the rooms were, how spacious the living room was, and the view, amazing. We were greet…

Bronnie的用户个人资料
2015年7月
We had the most amazing time at this villa,the staff were absolutely awesome,the meals prepared from the chef and kitchen staff were a big highlight. Would highly recommend staying at this villa if you are ever looking for a hassle free relaxing stay in Bali, Craig, please pass…

Shefali的用户个人资料
2015年5月
Our family of 5 including 3 adult girls stayed at Villa Kaira for 7 days in May 2015. It was our first trip to Bali and the first time we were booking through Air B n B. From the timely communication with Craig, to the airport pick up and each aspect of the stay thereafter, every…

Julian的用户个人资料
2015年5月
We are a group of 10 and we had so much fun at Villa (Website hidden by Airbnb) Villa is spacious and the beachfront view is amazing.we had a great time and Craig (the owner) fastly responded our demand and questions. He also make sure our stay is comfortable and we did have such…

位置
库塔, 巴厘岛, 印度尼西亚

On the Beach....

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房东
Craig
Craig
巴厘岛, 印度尼西亚注册时间:九月 2012
已验证
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巴厘岛, 印度尼西亚
注册时间:九月 2012
Craig
Craig
已验证
已验证
已验证
已验证
自我介绍

I've been living in Bali since 2005 and fell in love with this paradise island and its wonderful people when travelling around the world in 2004. Villa Kaira, my flagship villa, was completed in 2009 …

回复率:99%
回复时间:1小时内

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