Before meeting Wouter in person, I was a little frustrated about the last minute fee for my 2 year old. I had originally booked Casa Tlaquepaque for 3 people, but then had communication back & forth via email after the fact, informing him that a 4th person was coming after all (child). He didn't say it was a problem up until the day before our trip. He basically told me that either I pay an additional daily fee (to cover extra water/electricity/etc.) for the 2 year old, for the full 10 days OR I could always cancel altogether. I then explained that of the 10 days we booked, we would only be there for 4 of those days (we were heading to Michoacán to visit other family for the remainder of the trip) - but even so, he required an additional per-day fee for my 2 year old, for all 10 days. That was unexpected & frustrating, to say the least. I paid him cash upon arrival & that was that.
Wouter picked us up at the airport (for $31 USD) & was already waiting for us with a sign when we arrived. He was very friendly & knowledgeable. He picked us up in an older van & we were able to comfortably fit 3 suitcases + double stroller. The apartment was fairly close to the airport (which is one of the reasons why we chose it) & the neighborhood felt very safe & homey. The apartment is 10 minutes (walking distance) from El Parian, which was fantastic! The apartment itself was ok. The set up downstairs was great! Everything you need for simple meals is there. The internet & cable work GREAT! Hot water was always available! The CONs: The refrigerator did not work. We purchased milk & yogurt & a handful of other things & they all spoiled by the next morning. Pillows/linens (upstairs bedrooms) are in poor conditions & hadn’t been washed. 2 of the 4 towels smelled awful. It was very hot there when we went (August) & the apartment only had 1 fan; options were to open the screen-less windows, which helped a little, BUT the Mosquitos charged in the second we did so. It was very uncomfortable to sleep because of this. Bring bug spray to sleep! The steps upstairs are steep, so beware with smaller children! Otherwise, Wouter was very friendly & available. I didn’t mention the problems to him because by the time we returned to the house to sleep (those 4 days out of 10), it was too late & we were too busy battling the mosquitos. Also, because I reminded myself that you get what you pay for, right? Even so – I thank Wouter for hosting us & wish him the best!