Claudia was a great host. She arranged for us to be picked up and taken to the airport, was there to meet us and show us around and was always available to answer my questions over the phone. Our A/C was faulty and after getting someone out to look at it, apologized and offered to refund us a night which is such nice thing to do and reflects just how much she cares. The apartment is in an old hotel that has a pool and bar area downstairs which is very well maintained. The apartment is a bit dated but nothing can beat the view of the sea, the mountains and the public enjoying the outdoor spaces. It's a short walk to a couple of restaurants and bars and has enough regular public transport to the city centre about a 5 minute walk away. All in all, I wish we had stayed longer than the 3 nights. Madeira is beautiful and really relaxing. Thank you Claudia - hopefully see you again soon!