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惠特比(Whitby)整套房子

Spacious house in Henrietta Street

3间卧室
4张床
2个卫生间
最多住6人
3间卧室
4张床
2个卫生间
最多住6人
房东:Liz
共收到43条评价已验证
房东:Liz
共收到43条评价已验证

Haglathe House is a Grade II listed building set across three floors with sea views from the top floor. The whole house is furnished to a high standard and it benefits from beamed ceilings, wooden flo…

整套房子/公寓
无需与房东或房客共享空间,独享整个房源
一尘不染
近期有10名房客称此房源非常干净整洁
入住/退房
入住时间 14:00后
退房时间 11:00
无线网络
厨房
吹风机
生活必需品
暖气

评价

34条评价
如实描述
沟通交流
干净卫生
位置便利
入住顺利
高性价比
Christopher的用户个人资料
Christopher
2015年07月
This place was great. Spacious and in a remarkable location. Very clean and well kept. amazing view of the church from the bedroom at the top!
Liz的用户个人资料
来自Liz的回复:
Thanks for your kind words. Glad you had a great time.
2015年07月
Siaya的用户个人资料
Siaya
2018年07月
Wonderful place to have a look in Whitby. Good position near the sea (a little difficult for driving because of the tough road). Have all the basic facilities you need except washing machine. The rooms are clean. Real a nice choice for a family. Liz is helpful and willing to pro…
Liz的用户个人资料
来自Liz的回复:
We are so pleased you enjoyed your time in Haglathe House and your stay in Whitby. It is important to us that our guests have a good time.
2018年07月
Louise的用户个人资料
Louise
2018年07月
Thank you for a lovely stay
Liz的用户个人资料
来自Liz的回复:
So pleased you enjoyed your stay at Haglathe House. It is important to us that you have a good holiday.
2018年07月
Amanda的用户个人资料
Amanda
2018年07月
Haglathe House is a delightful period property in a fantastic location. It is well equipped and maintained, and while its decor and amenities are modern, it retains an attractively old fashioned charm. Highlights for us included walking a few metres up the road for a superb view…
Liz的用户个人资料
来自Liz的回复:
We are so pleased you enjoyed your stay at Haglathe. It's really important to us that our guests have a good time in Whitby and go away with happy memories.
2018年07月
Sally的用户个人资料
Sally
2018年07月
What a beautiful house, had everything we could possibly need, the kitchen and living areas were lovely, relaxing but practical and the bedrooms were spacious with very very comfortable beds and lovely clean and fresh bedding. The whole house was spotlessly clean, the location wa…
Liz的用户个人资料
来自Liz的回复:
It was a pleasure to have you and your friends stay at Haglathe House and we'd love to welcome you back soon.
2018年07月
Jill的用户个人资料
Jill
2018年06月
Lovely house, very close to the beach, the 199 steps and shops and amenities. The house is on 3 floors and had ample space for 4 adults and a child. Little things make a big difference, like dishwasher tablets, dish cloths and a decent bottle opener! The house was clean and tidy …
Liz的用户个人资料
来自Liz的回复:
We are so pleased that you had a lovely stay. It means a lot to us.
2018年06月
Jayne的用户个人资料
Jayne
2018年06月
Haglathe House itself is quirky and ideally situated for visitors. The owners unfortunately are less than helpful or courteous when problems arise. We had no heating or hot water on the evening of our 2nd night and were therefore not able to shower or wash in warm water on Sunday…
Liz的用户个人资料
来自Liz的回复:
Jayne and her family arrived at Haglathe House on Friday afternoon. I received a message from her as I was going to bed on Saturday night saying that the heating wouldn´t go higher than 18 and they had no hot water. I couldn't understand how they could have heating (albeit only going up to 18) but no hot water - I would have assumed that the heating wouldn't be working either if there was a boiler problem. She also said that the shower was hot, which I couldn't understand. She was insisting that it was an electric shower and that's why it was OK, but I know that the water in the shower comes from the boiler so I was trying to ascertain how the water in the shower could possibly be hot - that's why I was asking so many questions (I don't think I was being abrasive but it was midnight on Saturday). When Jayne finally believed me that it wasn't an electric shower, she tried the shower and told me there was no hot water there either. That is when I apologized that there was nothing I could do until after they had left in the morning. Concerning the dirty stained quilt, sofa bed and bath - I couldn't take issue with my housekeeper when I hadn't heard from the guests until they had been in the house for over 30 hours. If I had been informed that there were cleanliness problems on Friday, I would have sent our housekeeper to the house immediately to put it right. Concerning the Nest, it operates on a timer so overnight while there is no movement it would revert back to 9 degrees, which is the summertime setting. It makes me unhappy when our guests don't enjoy their stay at Haglathe House and I take all complaints seriously but in this instance, there was nothing I could do to rectify the situation until the next day. I apologize again to Jayne.
2018年06月

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位置

惠特比(Whitby)、英国
出行信息

Whitby can be accessed by train or bus. The X93 Arriva bus runs from Middlesbrough to Scarborough via Whitby. There is a train line from Leeds to Scarborough.

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房东

Liz
Liz
塞维利亚, 西班牙注册时间:2015年5月
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塞维利亚, 西班牙
注册时间:2015年5月
Liz
Liz
已验证
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自我介绍

We're semi-retired and like to keep busy. Love the lifestyle and culture over here - not to mention the weather.

语言:English、Español
回复率:100%
回复时间:几小时内

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