1. Our "Relaxing Retreat in Olive Grove" room that we rent is clearly written on our listing as a private room in a large house and not as an entire apartment as you misleadingly state in your review. Anyone who thinks otherwise has clearly not read the basic description of our listing, as is the case with you.
2. As far as "couple living in the house" as you demeaningly wrote, there is none. As it is stated on our listing, this is a "home shared with homeowners". We have opened up our house to guests who are looking for a quiet and peaceful sanctuary as a unique oasis in a noisy and bustling city. We treat all of our guests with dignity and respect, and expect to be treated the same. We invite our guests to roam free all around the house and backyard and to make themselves at home, which is shown on our reviews and is what we are highly known for. If this was not true, how could a guest say they felt at home if they had not been able to be themselves?
3. There is absolutely no expectation for any of our guests to be walking in and out of our house on their tip-toes as you so falsely state. How could you be so contradicting especially when you spent a whole Saturday enjoying the house and backyard as you even explicitly mentioned? Moreover, many of our guests have cut back on their sight-seeing just to enjoy the house and our care and company.
4. On top of all of your demeaning, misleading and false statements, you brought in 3 strangers on the day of your check out without any request or permission to have them go all the way to the second floor and hold a loud meeting on a Sunday morning at 8 am! Your contradicting behavior raises a flag to us all! You also kept playing with the hours with unclear messages as to the final hour you would actually be checking out. You even wanted to make use of another bedroom at no charge, only suggesting a "tip" of your choice in compensation for the use of the house for 3 extra people so that you and your friends could clear their hangover. This already is breaking multiple house rules. Perhaps you should consider staying within the confines of your favorite loud bohemian district of Barranco, as we are of a complete different standard.
We are very pleasing with all of our guests, especially for them to have a perfectly comfortable stay all the way through, but since you purposely make numerous false statements, it became imperative for us to state things clear to you and the public in general. Coincidentally, you have been our first and only guest who cannot express a simple "thank you".
Ps. As a side note, toiletries are meant to be used during your house stay, not to be taken.