I am disappointed with what you wrote in your review. I tried to accommodate you right from the very beginning, did not even charge you extra for a whole day early check-in.
After check-in, I personally asked your son on phone if he found everything alright and he did not complain of any cleanliness issues. In fact you yourself did not say any of these things when I sent you the message after a day into your party's stay and you even sent me a message to extend the stay on the last day. The carpets are only couple months old. I would very much like to see any pictures you may provide to support your wrong claim.
We never have any registration and check-in problems with our guests provided they give their correct info to the registration office. And we have electronic lock on the entry door for very easy access. I sent you clear directions regarding the community, entry but your party never followed those. You reserved the place under your name only though you remained in Minneapolis, and despite the reminders of the gate keepers, your party never registered their info and I was the one to be called daily late night to verify that I had guests staying at my house with last name Maloney to grant entry to your party. Though I told you in advance that ours is a gated community and I had to call you twice to convey the message to your sons.
May be you should have come and stayed yourself to give a proper review.