Villa Donna: This awesome Pool Home on a wide Canal is magnificently furnished, with tile, and has all comforts including a gorgeous pool area on the waterfront.
This was a lovely, spacious and well cared for home. The pool was great, the whirlpool's jets were set so that the water splashed everywhere and so it wasn't used much. The directions on the refrigerator were very clear but it would have been helpful if the owner's handwritten folder were actually typed out, didn't find the wifi password until I called the rental agent and she told me where to look. I would definitely recommend this home though.
We loved this home. It was everything we had hoped for and then some. The kitchen had everything we needed to fix our meals and a barbecue grill to fix meals outside by the pool. Having 3 different living areas was great with having a family. The kids were in the TV family room, Grandparents were able to sit and visit in the living room and everyone enjoyed the backyard pool area. The pool and hot tub were great and with all of the sitting areas around it we were all able to relax and enjoy the pool area. It was safe for our two year old and peaceful enough that we all enjoyed it. The neighbors and neighborhood was very friendly. The entire home was beautiful.
The house was nice as always, but a thorough cleaning had not taken place. There was food and liquids in the trash compactor and it was infested with bugs. Cigarettes and cookies bits and chips in the 2nd (URL HIDDEN) was obvious the carpets had not been vacuumed and the trash in 3 rooms not emptied. Unfortunatey the host again did not meet us upon arrival to ensure the property was ok. After calling to notify her of the bugs, the response was to have the cleaning person show up - Andrea was nowhere to be seen. The cleaning person put out fruit-fly traps and that was that (we had already cleaned the home as we didn't want to spend our vacation coordinating around other peoples schedules or living with bugs while we waited for someone to clean). The pool pump was functioning but would not heat. Per previous experience and advice from the host, I didnt even bother calling but read the manual for the pool. I ended up having to go into the breaker box to turn on power to the heater - something not documented anywhere. I then had to change other setting on the pool to change the system to heating mode. This should have been working rather that me spending an hour trying to figure it all out. We are now being challenged to provide photos to prove there was an issue with the cleanine so we can recover our cleaning fee. All of this could have been avoided if Andrea had simply showed up upon arrival to ensure the house was ok and all things functioning.