It was the first time we had an accident at our villa. The shower glass didn't explode, it broke because you opened it sharply and careless. Every kind of glass can break if you are not careful. The truth is that by the time we got informed about the accident, Stavroula came immediately to see if you are well and asked your family if you need anything.
When you left the villa you were happy and you said that except of this accident everything was perfect. After some days, you asked for a full refund of a 4-day accomodation for 7 people, and that's why you wrote this bad review. We could not accept that request, because it was something that we were not responsible for. However, something you did not mention is that we offered you a full refund of your hospital and pharmacy expenses (176 euros). Additionally, we sent you the pair of sunglasses you forgot at our villa at our own expenses to France. You know that we showed you sympathy even when you left and I have messages that can confirm it. Unfortunately, this review is a kind of revenge for not offering free holidays to you and your family. Anyway, we wish you the best and we hope you are more careful next time.