Rumia was great! I arrived pretty late, and she had someone there waiting to let me in. The place was relatively clean. Everyone was very friendly, and welcoming. The place is walking distance to everything. The only time I needed transportation was to the airport. My flight out was cancelled when k was meant to leave, and I asked for an extension on my stay, and they graciously accepted. I was leaving Sofia for a few days, and had book with Rumia for my return, but didn't want to take all of my luggage. I asked Rumia if I could leave my bag with her. She said no problem, and to just bring it down on my way out. I was so grateful as I didn't want to be lugging it around with me. Thank you, Rumia! You've made my stay in Sofia so much more pleasurable! Looking forward to coming back in a few days.