Florence the Dante Apartment
入住时间 13:00 － 17:00
Leila was a great host! Very responsive to any questions or problems that we had. The apartment was in a great location within walking distance to everything. Plenty of room for eight people to comfortably sleep in. I would recommend this apartment to anyone who is wanting to…
We loved the apartment: in the old city, close to all major attractions, large enough to accommodate at least 6 people. The service was also great, quick response to our requests. Parking space available if needed.
Unfortunately this stay was a complete disappointment. My family and I were really looking forward to staying in this apartment. I had done a lot of research and found this apartment to fit our needs perfectly. However, when we arrived we were shown to a different apartment th…
At the time of check in You were offered and you accepted a perfect apartment, spacious and almost identical to the one you booked which was not available for technical reasons, something that happens rarely. The decor was the same, in the same building and on the first floor not the second. What you call a 'snide' comment with all respect was pointing out a fact, that if your father had trouble negotiating one flight of normal stairs (a) why did you not say anything to my colleague on site who could have put you in another apartment and (b) why did you make your 84 year old father walk from the railway station to the apartment (which is a 10 minute walk if you don't have an elderly person with you). I offered you a discount on your first request of receiving compensation but you did not accept that! You requested a substantial refund of what you paid but at the same time remained in the apartment. I have to say both my colleague and myself found our encounter with you very disturbing and upsetting and we fail to understand the amount of animosity you express considering you were offered a discount and my colleague was on site all the time and offered his assistance but you continually told him everything was fine!
佛罗伦萨, 托斯卡纳(Tuscany), 意大利
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I'm Leah originally from Australia I lived for 14 years in Florence, Italy where I still have active contacts. For the past 3 years I have lived in Marrakech, Morocco a vibrant town pulsating in exot…