Our scheduled stay was from Thursday night to Sunday morning; however, our stay was far from a feeling of welcome or “at home” from the very start.
When we arrived at the airport later than anticipated because of delays, as a courtesy we called Sonia to let her know we were on our way to the property, she replied, “Ok, but I am tired”.
Upon arrival, 4 guests were ready to enter the property for our stay (the maximum capacity for the room we chose), but Sonia was disgruntled that the main point of contact (myself) had not arrived yet. However, Sonia was displeased with this and moved our room, commenting that she was “upgrading” our stay, I will describe how the location UNDER the main floor of the home was anything but an upgrade later in this review.
Due to unforeseen circumstances, I had to catch an early morning flight and did not arrive with my parents and siblings. I did not think this was going to be an issue since I had already paid for the room and we were not exceeding maximum capacity. When I did arrive early the next morning, I called Sonia to be let into the security gate and she immediately scolded me for not calling her the night before. In an attempt to seek her perspective I apologized and went to my room.
The “upgraded room” where she had us stay had a faint moldy odor, like a small steady leak was present at one time or another. Additionally, we were awoken early each morning by what sounded like people moving furniture above us.
The following day (Saturday) my mother and I left the house in the morning to meet family and spend time together, again the gate malfunctioned, and again I let Sonia know. She sent me a text and acted surprised, telling me that this NEVER happens, but then proceeded to call me to ask me to return to the house and “fix it” with her specific instructions. I let her know I was gone form the property and did not feel comfortable fiddling with the fence.
A few hours later Sonia called me back (while I was out with family) and asked me if I could park my rental car on the street OUTSIDE of the property to avoid waking her up if the gate malfunctioned. To appease her I agreed although I was not comfortable with the idea. She also asked us to check out one to two hours early the following day.
After our experience, we checked out on Saturday afternoon (one day early), I personally have never felt so unwelcome in my life. I would NOT recommend this location of stay to anyone.
In addition to the horrible hospitality, parking is awkward on a hill with a tight area to turn your car around. The gate is unreliable and there is not always someone at the property to help you navigate issues you may have.