Hello Natalia, the munipulacion on your part is extreme. First and as you can see in our exchange of messages through Airbnb, ask to enter at 7:00 am when your check in was at 4:00 pm. He was kindly denied since until 12:00 pm, our guest did not leave, this is in writing, I do not know why he denied that he requested access many hours before the agreed, this situation you did not accept and from here he wanted to harm my image and that of my apartment. You checked in the whole apartment, did not say anything, everything seemed correct, if there was something that did not agree or something dirty, something from another person etc ... here should have said you opinion. Never got in touch with me during the stay, it is also recorded in our messages. News from you came to me when I was called by Anah's staff and I was exposed to your chantage, "or you let us leave at 8:00 pm or we will put a bad comment about your property and you", here was when they were again denied that extension of time, because another guest arrived and I told you that I could also write comments about you, clearly who threatened was you.
My apartment is a year old, the cleaning service is done by the staff of Anah, which by the way is excellent, is a luxury apartment in an amazing place. Every week I receive guests and nobody has ever complained about the same thing as you. Not all things are achieved by blackmail and you have to respect the conditions in which you rented the apartment. If you were not given a check in before and a late check out was because other guests were coming out or coming in, Natalia respect the rules. I do not recommend to anyone renters like Natalia where they want to put the rules of my house.