The communication is great and they’re very nice. However, this listing is run more like a hostel. Multiple rooms being used and multiple people sharing everything. There were a lot of rules that were enforced that weren’t explained anywhere in the listing. Made it hard to enjoy being able to relax and hang out with friends. This turned out to be mostly just a place to sleep since the rules were very restrictive.
Mercy opened the door for my friend and I. She didn't mind that we were late due to our flight coming in late. The room was very clean and everything was provided. This was an excellent place to stay based on price. Communication wasn't constant before the trip but we were given the important information a couple days ahead of time.
Great hostess, lovely lady, mostly speaks Spanish but wasn't a problem for us. Only concern is that we were not informed that the house was run more like a hostel but we didn't have a problem she is very conscious of keeping our items safe. Overall great experience. Helped us with getting a taxi and places to go nearby. She has the sweetest dog.