I apologize for your inconvenience stay.
I like to explain some things.
I did not send you early enough all importand details. I am very sorry.
But the day of your arrival your cellphone did unfortunally not receive my message giving all the details of the flat.
That we took our coffee maschine i told you 3 days before.
The man who woke you up that early to check the ventilation i did not know he comes. There was no appointment with him and so i could not inform you in advance.
I am honestly sorry for the washing maschine. I understand that you expected to wash your close, Of course. But unfortunally a friend of mine who cleaned the house before you came (bc i was on holiday) recognized water running out of the maschine, so she closed the "tap".
The flies, i am sorry but there are 35 degrees in berlin since weeks and they just exist eventhough there is no trash.
Because of the mold: thanks for telling me. I did not recognize it yet. Should be wiped away.
And the bug: hope you find somebody who likes to see the photo.
best wishes anyway