Historic Guest Cottage in Garden District
Charming single room guest cottage on 1.5 acre historic property built by architect Frank Lockwood. Guest will enjoy beautiful grounds, private lap pool, patio and serene setting. Close to downtown an…
As we entered the door of the cottage a musty and moldy oder greeted us. The cottage was not clean. There were dead flowers in a vase, the bathroom sink had rings, water marks, and toothpaste spatters; there was no hand soap, no bath soap except for an empty bottle of Dove Show…
Gloria: I am sorry you had such a negative experience in our cottage. I am going to refund your money for the stay. I vacuumed the cottage myself, put the flowers in there that morning, cleaned the bathroom, wiped down the sink, toilet, shower and countertops. The sheets were absolutely clean, washed, dried and folded by my housekeeper the day before. I am sorry my housekeeper missed the coffee/fridge cleaning and I will note that for future. What is most upsetting about your review is that you never said a word to me about your complaints while you were here, I would have immediately addressed. I had multiple conversations with your daughter and she never expressed any complaints about the room, just raved about how beautiful the property is. The pool is cleaned weekly so that is inaccurate as well. I provided my cell phone number prior to your arrival and asked that you contact me if you needed anything during your stay. It would be one thing if you brought this to my attention and I didn't address, but to not say a word and then write this scathing review is unfair . Again, I'm sorry you did not enjoy your stay and I will gladly issue a refund.