★ERA HOME BOUTIQUE★NEW★ porch-SEA view ★K-housing
★ERA HOME BOUTIQUE ★ amazing 2017 NEW buillding. exellent location. 2 bedroom apt. a porch with the sea view. come and enjoy this high quality delux b…
入住时间 15:00 － 23:00
We are disappointed! We contacted the host (Karin) by AirBNB chat and she declared the apartment size is 65sm perfectly suited for 4 adults. We booked 4 adults for 3 days, expected for a wide living room. When we arrived to the apartment we discovered a very small living room + 2 bedrooms. After measuring the apartment floor (3 times) we had found it total size was only 45m! We contacted immediately the hosts and explained them the situation (we couldn't sit together to watch TV because the sofa could contain only 3 people. The distance between the sofa to the TV was only 2m). Karin got mad about us and totally denied the apartment size. She told us it is 60m (now it was 5m less than she declared before). Their response was disrespectful and angry. We asked for compensation but they refused. We also contacted AirBNB but they told us they cannot do anything about it. Be aware! The living room photo is misleading (probably panoramic). A part of that the apartment is beautiful, new and clean.
We were sorry but we had the impression that the guests who came were consciously seeking financial compensation. The guests booked for 2 nights .they arrived and apparently they were very impressed by the apartment and even said, "This is a corrective experience." Half an hour later, the guests called and claimed that they had made measurements with a meter they had brought from their home, and the size of the apartment did not match what was said. Of course, we provided a photograph of monicipality maggerment bill with the size of the apartment but to no avail. yes the living room sofa is suitable for three people sitting together but there is an extra two seats in this (URL HIDDEN) our surprise, the next day they called and asked to extand there stay ... ?! Without a doubt they left an unreliable impression... From Israel · October 2017 ·
埃拉特, South District, 以色列
Eilat has been my home since the early 90's, My love to this city has got me hosting and showing Eilat to visitors for more than 20 years. You're w…
karin the mannager will be available for any questions in whatsup