Agreable Studio La Rosiere 1850, Alpes, France SKI
Studio agréable et chaleureux 4 personnes avec grand balcon exposé plein sud dans une station conviviale au développement maîtrisé. 150km de pistes espace San Bernardo – France-Italie.
studio équipé d…
入住时间 09:00 － 19:00
De deur naar het balkon kon niet open (het hendel was door de huurder voor ons afgebroken), dit was zeer onveilig (er was geen vluchtroute meer) en onhygiënisch (geen frisse lucht), de deur was namelijk de enige opening met de buitenlucht. Na contact hierover met de verhuurder, z…
Dear Pedro, you are really deforming the reality in saying that you left on the first day of your arrival when you only gave back the keys 4 days after your arrival. On the day of your arrival, we offered you straight away a 25% discount for the inconvenience caused by the broken handle, discount which you never refused when we talked. You never mentioned that you were expecting a full refund during the whole week and it is only 8 days after you arrived that you said that you wished a full refund which we did not accept but as per our conversation we transferred you immediately 30% of the rented amount. We were only informed that you were leaving when you gave the keys back, 4 days after arrival. Regarding your comment on security, as we already have explained you various times, although we undestood the inconvenience of the temporary broken handle of the glazed windows, this flat was never unsecured. The glazed windows on a third floor are not considered as a fire exit in our appartment and building. We really feel disappointed and frustrated about this overall experience.
蒙特瓦勒赞, Auvergne-Rhône-Alpes, 法国