I usually wouldn’t take the time to address pettiness. However, as I am from a family of scientists and lawyers (not professional B&B owners), I am a huge fan of facts. And when the truth gets distorted, that is when I bother to take action. Given that there are quite a few inaccuracies in the above review, I decided to delineate fact from fiction for you.
I’ll start with the inaccuracies:
(1) There is no “general air of neglect” in my home. In fact, I have spent over $60,000 on home upgrades in the past 3 years. These include new eco-friendly and organic hardwood curved flooring (Curv8 from Bolefloor); replaced the old central AC system with fully modernized and energy efficient AC/Heating mini-split units (Daikon); new exterior and interior paint jobs, new luxury bed (Vispring), a new roof, and $3K glass coffee table.
(2) There are two reading lamps in the bedroom; one on either side of the master bed. These have been visible in my posted AirBnB photos since I started. I am now adding a third reading lamp for folks who might need more light.
(3) I provide high quality linens and towels. I provide over 8 towels to my guests. Two are hanging on the towel rack and the others are stacked on the adjacent open shelf. I also use organic cotton sheets for my guests because I believe in quality for both myself and my guests. I am sure I have some towels with some modest fraying, but none worth complaining about. I certainly replace towels as need be.
(4) Of the 61 knobs in my house, 2 of them are missing. (And they are on drawers that I do not believe any AirBnB person needs to be visiting.) If this level of imperfection is simply unacceptable to you, then I suggest that you might wish to peruse Conde Nest or Town & Country listings rather than AirBnB for your next accommodation?
On to the Accuracies:
(1) Yes, I do live here. Surprise, surprise. Funny, but I thought that was what AirBnB was all about? I also do not open my closet for my guests (sorry), but rather provide a hanging rack for clothes as the review mentions. (And I have just ordered 3 luggage racks for suitcases.)
(2) It is true, I do not have a manicured lawn. If this matters to you, then my house is not for you. I have the grass cut in the spring and summer, but it is well under jungle length. As a biologist and wild forager for juniper berries for my family’s gin; I am far more partial to the natural look. And given that my yard is adjacent to a gorgeous woods (that you can enjoy from my side porch), I am a fan of the natural plants that creep into my yard rather than the monoculture of buffalo grass look.
(3) I leave out coffee and tea, and yes I provide a pour-over cone. I also provide wine, beer and cider in a very cleaned out fridge for you.
(4) Yes, we Austinites have grout issues. The above guests visited 5 days before my annual grout steam-clean. It was steam cleaned on 31 March 2018, and I am lining up a bathroom remodeler to do the regrouting next week. So lucky guests in the future will be met with perfection lining my bathtub :)
Anyhow, I think that just about covers it. I welcome all of you who are interested in staying in a very well maintained artsy house in an extremely cool part of Austin. It’s a cozy abode in an exciting city and the location is amazing. I’m perfectly fine calling my house ‘bohemian’, but I would add that it is most definitely ‘upscale bohemian’.
Warm wishes from Austin,
PS. I’ve generally had an amazing experience with my AirBnB guests, and that is why I keep doing this. I know that it is unrealistic to think you can please everybody, but when I received a request for a cleaning refund from these guests because I had rags on the basement floor (the very same rags I used to clean the house with for 5 hours), it seemed pretty clear to me that their demands/expectations were a little over the top.