I think Airbnb is a platform with a culture that keeps guests together. If you have a long stay, we offer cleaning service free of charge, but I think you have a lot of time to stay at home. I was able to provide trash discarding service or vacuum but you did not ask for it while you staying and thought it was unnecessary. And the luggage storage service can be provided until our next customer's check-in time, and our staff has kept your luggage while cleaning it well, so it's hard to understand why you think it's a problem. I have had enough conversations with you always and I have been able accept it throughout your staying. I am very sorry to have to complain about this after you staying. We thought that we responded for special request that we could not do it,,,,
Me and our staff were surprised to find that there were many complaints. If you talk more about the host's acceptance requirements during your stay next time, you may be able to experience a better accommodation environment. Thank you.