We appreciate how prompt the host was in responding. However, the beds were extremely hard and terribly uncomfortable. I slept on the couch the entire weekend. There was a weird odor circulating through the entire house. It was inconvenient the sink did not work in one bathroom a…
The room is exactly the same as shown on the pictures. 1: All mattresses are middle firm from IKEA on October 2017 that is not “extremely hard.” 2: If you didn’t like the lavender air fragrance, you could take out from the wall , but that was not “wired odor”! 3: The water came out brown just for 1 minutes and then became clear again since I do told you the community was shut off the water for half day before you checked in,which was also rare situation to us . 4: The sink was reported to the office after you told me immediately and they had fixed them already during your stay! 5: I did not mention anything on your rate there was blood 、 rouge 、make-up foundation and dirt on all super white towels and you did not throw out any Trush ……… I just sent your those pictures to remind you please respect other gusts and other landlords next time.
Super bad experience! The place has a lot of fixing to even consider staying there! Rattling around the windows when neighbors are walking, sliding door doesn’t even open, no channels on tv, bathroom doors don’t close or lock, y couldn’t sleep so i left a day early!!
I really understand what you have thought, when the first time you contacted me about you accidentally made wrong reservation and asked me how to take a day off . I offered the customer service number and tried to help you modified the dates. However, the customer service may refused your request because the reservation policy was three nights minimum for this apartment during the time . I understand you want to get one night cost back , so that is why you have asked me to pay you 250 dollars, but I am sorry , I can not do that because everything you said is not true and there is nothing wrong with the apartment! The apartment has been rented for a year and no one complained for that .Also, I would like to help you immediately to solve all the problems, but you did not mention anything during your stay. You can see I am excellent landlord in Airbnb and I am quite enjoy the job. I really want to help you in a right way. Even though I will lose the name of awesome five starts landlord because of the rates you give to me ,I will not encourage the behavior from someone take advantage of the generosity others!
尔湾, 加利福尼亚, 美国
5号公路,97号路口下,附近多条高速公路四通八达,高速公路:(PHONE NUMBER HIDDEN)#,附近旅游景点众多!