Two brand new luxury, private villas (ADJACENT IN A GATED COMMUNITY) completed in February 2017 in the heart of Tulum. Enjoy the day by the Caribbean Sea, swimming in freshwater jungle cenotes, or exploring ancient Mayan ruins, then return home and walk out to a variety of restaurants and shops in Tulum pueblo. Feel at home and be part of the unique energy that this Caribbean town can offer you.
The tenant may not disturb the quiet enjoyment of any other tenant in the building or surrounding neighbors.
The tenant is responsible for adhering to the building’s quiet hours.
Quiet hours are from 10pm-9am on weekdays and from 11 pm to 9 am on weekends.
If the tenant violates the quiet hour's policy, the tenant is in violation of the agreement and agrees to pay a fine of 500USD.
By making a reservation you agree to these subject.
The landlord reserves the right to charge the tenant a penalty of
$ 2000usd will be charged if the number of guests exceeds capacity or if they are partying inside *No parties or events allowed, respect quiet times*
Guests are responsible for any damage to the house during their stay.
IMPORTANT LEGAL NOTICE By making this reservation, you accept that this not a hotel or any other official touristic accommodation. This is a house and you are a guest. The host cannot be held responsible for any accidents or injuries that occur to guests on the premises. Guests are held responsible for their own actions if they break the law. Use of drugs inside the apartment is prohibited. Smoking: No smoking allowed inside the apartment. Smoking is permitted on the outside balcony only. Room Cleaning: Guest will find a cleaned room and cleaned bed linens and towels at check-in time. Guest will have to arrange their own personal laundry during their stay or pay Top Rentals Mexico for daily laundry. Additional room cleaning and/or Additional room cleaning and/or change of bed linens and towels on demand can be arranged with us for an additional charge. WiFi, Electric, & Water: These utilities are included in the rental fee. Airport Pickup: Can be arranged at an extra fee. Car or van rental: Can be arranged at an extra fee.
LATE CHECK OUT POLICY
Dear guest, it is important to make it known that we do not have reception staff 24 hours a day, Departures after 11 am, will incur an additional charge of 30 USD.
The "late check-out" service must be requested 24 hrs in advance and is subject to availability.
In the case of a late check out without having been confirmed before, the guest agrees to pay $ 100 penalty per hour.
Thank you very much for your understanding!
POLITICA DE SALIDA TARDÍA
Estimado huésped, es importante hacer de su conocimiento que no contamos con personal de recepción las 24 horas del día, por lo que La salida del PH después de las 11 am generá un cargo adicional de 30 USD.
El servicio de "salida tardía" deberá ser solicitado con 24 hrs de anticipación y queda sujeto a disponibilidad.
En el caso de una salida tardía sin haber sido confirmada 24 hrs antes, el huésped se compromete a pagar una multa de $100 usd por hora.
¡Muchas gracias por su comprensión!
Born in Barcelona Spain, he moved to Ireland with 13 years old to learn English. After three years living in there (Dublin and Sligo), he went back to Barcelona to finish high school. With 18 years old he started his bachelor degree in Business Administration and Finance, where he met his life friends and work buddies to this point. On third year, he moved to Shanghai China to learn Chinese and explore a completely different business market, where relationships mattered to an extend that you would like all stakeholders of your business to be happy in order to have a successful business career. This standards are the ones that helped Marc forged his values. After 5 years living in China and exploring the Relocation services, Tourism and Real Estate market by founding and successfully growing his company IntuuChina, he sold that company to move back to Spain and take care of a family business that his father left to him when he past away. It was a building in Barcelona that had a very low profit margin. After remodeling it and start renting it through Airbnb, he became well known in the Barcelona community and created a reputation in the vacation rentals community. In 2013, after the new major of Barcelona prohibited apartments for vacation rentals in Barcelona, he completely focused on his second strongest market, the Mayan Riviera. He started a consulting business for vacation rental companies, helping them optimize their customer service and increase reviews. Three years later, Marc decided to start by its own, managing his own apartments in order to have streamline communication between owners and guests. Marc manages his owners apartments like if they were their own, and you will see him running at 11pm trying to find a solution for any problem that guests have. Client satisfaction is the key aspect for any kind of business and that is something Marc has very much in mind. Marc strives to make vacations of his guests unique by recommending them places to visit and designing tailored experiences for their guests. Marc also has a transparent communication with owners, which makes him a very special vacation rental expert in Riviera Maya.
"A journey of a thousand miles, begins with one single step"