My boss and I had a wonderful time at Anne's place, and it's clear why she's a Superhost! Anne was prompt, proactive, and professional in her communication; incredibly thorough in her instructions which made check-in, check-out, and acquainting ourselves with the apartment very easy; her apartment is spotlessly clean (we even got a survey shortly after check-in to make sure it was clean!) and appointed with everything we'd need (including hairdryer, iron, coffee maker -- the essentials); and Anne graciously welcomed us warmly with a basket of local cheeses, bread, crackers, spreads, chips ("crisps"), olives, a bottle of wine, a vase of yellow roses, and a very caring personal handwritten card. We couldn't believe it! She even had music playing for us to make our entrance even more homey. :) When traveling for work (as this trip was), we count on things like fast, dependable wifi (which Anne's place had -- no issues ever, even with both of us working), but what you can miss is feeling like you're at home, and Anne's warm welcome made us feel just that. :) What's more is that the apartment is in a great location - close to our office (and other large offices), a short walk to lots of great restaurants and shops, and a block from a really pretty riverside walk -- not to mention it has lovely high ceilings and large windows to look out over the neighborhood and was very comfortable (no wait for the shower water to get nice and hot and the beds were very comfortable). Highly recommend Anne's place and would happily stay again!