Stefano was very responsive to my messages even though he wasn't around Taipei while we checked in. He arranged 2 friends to deal with us and they were really helpful. Although we had to wait about 15 mins for them to come and check us in, the host was helpful with explaining things around the apartment. She offered and helped us to book a taxi to the airport as well. The apartment was spacious as expected and could accommodate 4 of us quite easily. The elevator could only take up 2 person at a time. Would recommend this place.
Per my son and his classmates' advice, Stefano is very nice and puntual but there is still room to improve for the cleanness of the room as lot of dusts on the quilt & floor. Other facilities are good enough.
sorry if you thought that the room was not clean enough Yvonne but i bring personally your son and his friends and everything was looking fine , if there was some cleaning problem your son he could tell me and i sent you someone to clean again the room but during there check in nobody told me anything .