We are a large family with young children and stayed in Salt Lake after a family reunion to do our own sightseeing. Pros: - Four separate bedrooms - Super comfortable beds with great bedding and pillows - Very quiet - They welcomed a large family with children - Lots of big, fluffy towels - Washer and dryer worked well - Super easy check in - Great communication Cons - I had read the dishwasher was broken and asked if it was fixed. They said it was, so we booked three days. When we arrived, the dishwasher was not working and had leaked dirty water into the basement and flooded the downstairs bathroom with a huge puddle that warped the linoleum. The staining on the walls scared our children and the puddle put that bathroom out of commission. Which left only one tiny bathroom upstairs for all of us to use. - Went to use the kitchen and found dirty dishes and silverware put away in the cupboards/drawers - Water and ice dispenser in the fridge is broken - Went to use the bathroom and the soap had leaked all over the sink - Zero towels anywhere- finally found them all in the dryer - Only three chairs for the dining room table and one was broken - Zero outlets in one of the basement bedrooms- couldn't plug in a nightlight - Overall, much smaller than we anticipated from the pictures Because of these issues, we asked to be refunded after the first night and they were very understanding and provided that. They were very kind and apologetic. They offered to fix the leak and scrape the walls so we could stay, but we declined and went to another home. I think this home might be better suited to families with older children or a group of adults.
This was actually the second dishwasher issue we had had. The first one had been resolved. We have completed the repair and apologize for the issues you had. We have repaired the wall and fixed the issues with the dishwasher and leaking. We appreciate the feedback as it helps us to be better for future guests. Thanks!