Breakfast BarLounge Area
请设置成人数量。
成人
1
请设置儿童数量。
儿童
2 - 12岁
0
请设置婴幼儿数量。
婴幼儿
2岁以下
0
最多9位房客,婴幼儿不计算在内。
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此房源的描述已由谷歌翻译从英语翻译成您的语言,但谷歌翻译并不能保证翻译的准确性。

房客使用权限

客人可以使用酒店内的游泳池浸泡在热天

与房客的互动

客人将在抵达和离开时入住,如果到达或离开昆士兰州时间晚上10点的标准入住时间或退房时间10am QLD时间,主办方将尽力安排在这些时间之外。请注意,这可能并不总是可能的,在这种情况下,将安排其他安排,方便客人收集钥匙


房源
卫生间: 2
卧室: 3
床铺: 7
入住时间: 15:00 - 00:00
退房时间: 10:00
房间类型: 整套房子/公寓

便利设施
允许吸烟
厨房

收费相关
额外房客 $12 / 晚 多于6位房客
清洁费 $205
押金 $409
满1周立减: 5%
周末价格 $115 / 晚
始终通过爱彼迎进行交流
为了保护您的账号隐私和付款安全,请不要相信其它任何平台的折扣或优惠券代订,并始终在爱彼迎站内转账和交流。
了解更多

床位安排
卧室1
1张大床
卧室2
1张双层床
卧室3
2张单人床
共用空间
1张沙发

《房屋守则》
不适合携带宠物入住
不允许举办派对和活动
入住时间为15:00 - 00:00

- 没有派对政策 - 所以没有大声的音乐/声音
- 到2017年2月,家里的鞋子都不是全新的
- 吸烟仅允许在外面,必须在提供的烟灰缸处理炭黑,并在出发前清空这些烟灰缸
- 别墅在清洁整洁状态,因为它在抵达时
- 使用后必须清洁烧烤
- 请仅在别墅车道或双车库停车


预订取消政策

安全设施
烟雾报警器

可订状态
星期五和星期六最少住宿2晚

3条评价

如实描述
沟通交流
干净指数
位置便利指数
办理入住
性价比
Jeremy的用户个人资料
2017年8月
The host canceled this reservation 54 days before arrival. This is an automated posting.

Ho的用户个人资料
2017年5月
The host canceled this reservation 36 days before arrival. This is an automated posting.

Sara的用户个人资料
2017年4月
Close to theme parks

Prasad的用户个人资料
2017年4月
This is a great proximity place to access theme parks but quite far from surfers paradise. Please read the property description carefully and don't assume things just by looking at the photos. Ex: A traveller in hurry like me ( rather impatient) looks at the photo of BBQ and pool in prop description and assume that they both are available onsite. However, in reality the facilities are common to everyone in the estate. Looks (visuals online) can be deceiving!! Property backyard is totally unusable. Not maintained well. Indoors is good and great. However, do not dare to raise the issues with the management team as you might be asked to vacate immediately.
Jonah的用户个人资料
来自Jonah的回复:
We tried very hard to accommodate this guest from initial enquiry stage through to Check In. He asked many questions about what the property had in regards to cutlery, cooking utensils, bedding configuration etc. His queries were always responded to then I began to refer him to read property description on Airbnb so that he could see exactly what was available at the property with emphasis that its location was in a Complex with shared facilities. Prior to Check In I had to change meeting date for him 3 times as his estimation of arrival time would change throughout that arrival day and being Easter we were flat out with festivities and I was working. We then gave Self check in details which seemed to start off ok but guest did not follow instructions and advised I had given wrong advice however upon further communication the guests were using the wrong pin pad and I clearly stated the colour of the 1 to use and its location. From Check In I was continually questioned where was the pool for property as we advertised there was 1. I advised again as stated in description on airbnb it is in a complex there is a shared pool onsite along with bbq facilites but it seemed guest was upset with me however it began to show maybe he had not read description as suggested. Guest then began to make complaints about cleaning fee charged advising how much he pays for his own house to be cleaned. I advised cleaning fee includes commercial linen fee and delivery of this to property and we rent linen and cleaners are hired to clean. He then complained there should have been more rolls of toilet tissue and more rubbish bag liners should have been left for their stay. I advised we state we provide complimentary toiletries so shampoo, soaps, toilet rolls ( there were spare in cupboard), rubbish liners for all bins inside kitchen and both bathrooms, all linen including swimming towels, laundry liquid, dishwash liquid, dishwasher tablets, cleaning supplies. We have had some guests at other properties advise they were pleasantly surprised with what we offered and set up as they did not expect this. We do not list that there is Wifi there as there isnt any. I continually referred the guest to read the property description as well as informing him the answer to each of his questions, especially prior to check in so that he could be sure of what the property had on offer. The complaints continued and after speaking with the owners who had just set the place up buying brand new appliances, installing brand new carpets and furniture we decided to offer Prasad the opportunity to cancel as he was not happy with the property and even though he did admit to not reading the description. After the offer no reply came and upon check out we found the property an absolute mess which was very disheartening for the owners after all they invested and this being their 1st guests. Furniture was moved around with beds moved into another room, carpets in lounge were dirty with food crumbs and rubbish. In regards to the back yard please view photos listed. It is a small fully fenced area with a grass area and an undercover area. The lawns are cut and the side of the property is decorative stones. There is only 1 small garden along the fence line which only has a few hardy plants for the QLD weather. It is very tidy and big enough for kids to run around as previous permanent tenants had 3 young children who were able to play outside and be secure within the fence. With new guests arriving the same day due to the cleaning required, these new guests unfortunately were delayed with their check in time as property had to be fully cleaned and set back up again.
2017年4月

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Oxenford, 澳大利亚注册时间:十月 2016
Jonah的用户个人资料

I enjoy Family, Food, Music and Reading. I am heavily involved in my children's activities and besides working from home I also operate a Community Sports Club with emphasis on our Junior Development.

回复率: 100%
回复时间: 1小时内

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