Villa Boquerón (Room B)
Hostal ubicado Gibara, sede del Festival Internacional de Cine, con hermosa vista al Océano Atlántico, lugar muy acogedor con habitaciones climatizadas, una de ellas con vista al mar y otra independ…
The front room was comfortable but keep the windows shut or prepare for mosquitoes. The husband and wife there was nice but I didn't appreciate the host Juan tracking us down at our family's home to discuss payment. I feel this could have been discussed in private at the casa. …
I think there was a misunderstanding with the terms of the reservation, which we gave an immediate solution without affecting the customer, I think the guests misrepresented the explanation we gave them and also exaggerated a bit in their evaluation when talking about bugs and noise, We always work to satisfy the customer and make them feel at home, We will continue working to improve our service. Thank you.