TERRIBLE CHECK IN - host didn't answer messages in the days leading up to the booking and didn't answer calls or messages at check in - left us waiting in the neighbourhood at the wrong address for over 2 hours before finally answering and sending the instructions (which were very unclear and could have been sent well in advance), then when we finally got there the cleaner was still there meaning we had to wait another hour - three hours of waiting! The apartment was clean and well presented, as in the photos, and in a good location, but the whole experience was ruined by the check in disaster.
The apartment's location is very good and central. It was very clean when we arrived. However, the check in instructions were not sent to us, and the address on airbnb was wrong, therefore we were in the wrong place waiting with our luggage to check in for about an hour. We couldn't use wifi for 4 days, and no one helped us or answered (SENSITIVE CONTENTS HIDDEN). Also, the toilet seat was cracked. The communication was very poor.
Достаточно быстро ответили. Есть 'тех поддержка'. Неприятный запах в подъезде смущает. А остальное - все замечательно.