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Trulli Santa Maria dei Grani: Holiday Rental Trulli with private pool
整套房子Ceglie Messapica
3间卧室
4张床
2个卫生间
最多住6人
3间卧室
4张床
2个卫生间
最多住6人
房东:HelloApulia
超赞房东共收到243条评价
房东:HelloApulia
超赞房东共收到243条评价

Authentic Trulli with Pool and Panoramic view over the D’Itria Valley

卧室1
1张特大号床
卧室2
1张特大号床
卧室3
2张单人床
整套房子/公寓
无需与房东或房客共享空间,独享整个房源
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入住时间 16:00后
退房时间 10:00
可订状态
此房源的最少住宿晚数并不固定
无线网络
免费停车位
厨房
吹风机
评价
2条评价
Graham的用户个人资料
2015年6月
Good communication ... Clear and concise instructions, beautiful location. Trulli is very nice but kitchen is a little lacking ... Would recomend using mosquito repellent ... It had rained the dat before we arrived and although we did not see many mosquitos, i was bitten at nigh…

Michele的用户个人资料
2017年6月
The Truli was clean and very tastefully presented. It is situated on a small hill offering beautiful views over the surrounding countryside which adds to the sense of space on offer. There is a lawn and plenty of space for the children to play safely and forage about. The large p…
HelloApulia的用户个人资料
来自HelloApulia的回复:
Dear Ms. Michele, we would like to thank you for your review. It has been a pleasure having you as our guest at Trulli Santa Maria dei Grani, guests like you are really precious as your opinion helps us to improve our service and to always improve ourselves. I would like to come back to you in snapshots with regards to all the recovery actions taken: - It is very common in properties such as Trulli to find “niches” where to accommodate extra beds. In this case, the two beds you mentioned were single, usually recommended for children who do not require special privacy. Anyway, since we consider yours a proper suggestion, we prepared a partition tent which can be pulled out if necessary in order to increase the privacy. - The road facing the Trullo is classified in Italy as a “secondary road”, i.e. it does not have high traffic volumes (roughly 20 cars x hours while busy hours, 2-4 per hour night time), but obviously it is not an isolated area, which is usually a better option if there are children in house. The little inconvenience caused by vehicle's transit is balanced by the comfort and the position of the house, easily reachable from the guests. In any case, we are creating a natural “fence” (to respect the nature) made of cane and lush green plants, that actually closes the roadside view and helps to further enhance acoustic isolation. - Regarding the Boyler, that particular size was actually our specific choice in terms of respect for the environment. We are really careful about this especially in rural areas. Trulli Santa Maria dei Grani have been restored inspired by the most advanced architectural principles for the recovery of the historic buildings and, following the ancient standards of the natural insulation of the trulli, 7 minutes of hot shower can be maybe considered enough by our point of view. Unfortunately here we will not apply changes because it is contrary to our environment philosophy. We do hope we have your understanding. - The Trullo is an ancient building of 600 years. For this reason his charme is combined with some inconvenience. The structure is completely made in natural stone guarantees a constant microclimate in the interior, that’s the reason why you are perfectly right with regards to the inside temperature. Something did not work in the preparation of the house and the blankets, which are normally provided on each bed, were not prepared. It is our mistake and we apologize for that. However, having natural freshness in the home without air conditioning (once again respecting the environment) and without being forced to breathe the chemicals that gradually dye-based or acrylic based paints release, is usually appreciated, especially In an area where outdoor temperatures in summer periods easily reach 40 degrees in daylight hours. The Funcoil referred to is a dehumidifier, as described in the instruction manual next to it; It is useful for the winter, when the house is closed, in order to preserve the inner microclimate. It is perfectly functional; We are desolate but you probably have not followed the ignition or used instructions properly. In any case, our staff has not informed us with your request for assistance. We are sorry because we would have been able to assist you during your stay. - Kitchen knives were integrated immediately after your visit. Unfortunately someone had removed these from the property. Sometimes such bad surprises happen.. In any case, it is established in the rental policy that any deficiency should be reported to the staff. If it has been reported and has not been provided, it is a shortage we are sorry for and we are also verifying internally at these times. In any case, the purchase of the set (about 10-15 euros) would have been fully refunded at the end of the stay if you would like to proceed autonomously, as by practice. We are sorry for this. - The shower you referred to has had a fill due to the presence of hair in the drain. Sometimes unfortunately happens, even the size of the pipes. It is important to report this kind of inconvenience immediately because the recovery operation is not invasive and takes 5 minutes. This would certainly have helped to improve your time in the shower, avoiding the water leaking out of the shower tray. In any case all maintenance-related work has been carried out and the house has been equipped with suitable acids to intervene at any time to prevent the problem. Lastly, we would like to emphasize how your notions and considerations have been largely shared and appreciated by us. We look forward to welcome you back to Trulli Santa Maria dei Grani soon, as this will allow you to personally experience the quality of the improvements done according to your kind review. Kindest regards, Francesca HelloApulia
2017年6月

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Ceglie Messapica, 意大利
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HelloApulia
HelloApulia
莫诺波利, 意大利注册时间:八月 2016
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莫诺波利, 意大利
注册时间:八月 2016
HelloApulia
HelloApulia
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自我介绍

Our company was founded from our love and passion for Apulia/Puglia.
HelloApulia, since 2007 based in Monopoli's Old town - Apulia / Puglia - Italy, has been a leading licensed Vacation Rentals & Pro…

语言:Deutsch、English、Français、Italiano
回复率:96%
回复时间:1小时内

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