The host was nice, communicative and reached out to us prior to checking in. She guided us to where the pool/gym was when we met and took the time to show us around her place. The apartment was clean, neat and reasonably equipped. We were surprised by the bedroom because it did not look like the bedroom in the photo at all, but we did not mind much because we were happy with the location and the place was clean. The next morning we felt very uncomfortable and surprised when the host walked in without giving us any notice, it was a bit of a privacy invasion. The place was confusing and hard to find at night time, But the pool area was beautiful and the location was very quiet.
Jacqueline est très agréable, nous avons été très accueilli et elle a su rester disponible tout au long de notre séjour. L'appartement est situé dans une magnifique et paisible résidence à proximité de toute les attractions de Los Angeles
Jacqueline was extremely kind, gracious, and accessible. She reached out to me before our stay and willingly and gladly accommodated our late check in by leaving a key easy for us to find. The place was a little difficult to find at night, we drove around for a while but eventually found it and parking was easy. My main issue was when we entered the place it wreaked of smoke, which had I known, I definitely would not have booked. I am very sensitive to smoke smell and think it is inappropriate to have smoke allowed in a place where guests stay without letting them know it takes place there. The room and bathroom was very clean but basic and bare (not the photos that were presented on the post). We were a little disappointed by the room after expecting the photos seen online. Due to the smoke smell, I would not stay there again but it was a good clean location and Jackie was helpful.
I Sincerely apologize that every thing did not 100% meet your needs . First I must add I DO NOT smoke . I had someone that booked the night before you came ( my space is small ) They were up doing a lot of frying at 3 am . I tried to get rid of the fried food smell as much as possible . I am not sure if some people can identify the difference between smoking odor and frying odor . (I've never had any one complain before about something in this manner because I always make sure after each guest every thing is thoroughly cleaned. I believe the location is very simple to find after exiting off free way .It is one straight road . After arrival the building is directly across from all of the street parking. Next time I will give instructions more in detail.
Jacqueline has a simple, well kept place that is perfect for a visit to Malibu. It is only about a 20 to 25 minute drive to Malibu from the apartment. The apartment is in a quiet area with a pool and spa close-by. Her communication was very good the whole time. My wife and I enjoyed our stay.
Nice place to relax and get a nature hike in in the morning.
I always respond to my guest with all details they need for checking in . I had respond to Tina and inform her that I will send her check in detail as we get closer to the dates . I just never give out my personal information of exact location until they are closer to arriving ( in case they cancel )
Jacqueline was a wonderful host. It was easy to communicate with her and she is such a sweet lady! It was such a pleasure meeting her and I would definitely stay here again. Her home was lovely, access to the pool, and super close to downtown LA, Hollywood and Malibu!