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苏梅岛整栋别墅

Beachside Villa Mai Tai Deluxe

2间卧室
2张床
2个卫生间
最多住4人
2间卧室
2张床
2个卫生间
最多住4人
房东:Nick
共收到84条评价已验证
房东:Nick
共收到84条评价已验证

This brand-new luxury 2-bedroom villa will satisfy even the most demanding clients.

整套房子/公寓
无需与房东或房客共享空间,独享整个房源
一尘不染
近期有3名房客称此房源非常干净整洁
入住/退房
入住时间 15:00后
退房时间 11:00
无线网络
免费停车位
厨房
洗发水
吹风机

评价

8条评价
如实描述
沟通交流
干净卫生
位置便利
入住顺利
高性价比
婕的用户个人资料
2018年07月
入住这四天非常开心,团队一直有很快速的提供回应并解决一些小问题。这是一栋新别墅,设施非常整洁,房间很适合四个人入住,缺点在于离市区有较远距离,可以租赁摩托车,大概半个小时车程。当然也因此生活环境非常舒适,很安静,适合度假
Nick的用户个人资料
来自Nick的回复:
修平 奚,谢谢您的反馈意见. 我们期待着再次欢迎您
2018年07月
思的用户个人资料
2017年12月
房间完美,厨房配置很齐全。离海边也很近,没有查汶海滩人多,热闹,周围住的全是欧洲人居多,适合纯放松度假⛱️
Nick的用户个人资料
来自Nick的回复:
Thank you for choosing our Villa Mai Tai and for taking the time to write this nice review. We will be very happy to welcome you and your charming family again!
2017年12月
修平的用户个人资料
修平
2017年10月
非常适合家庭度假的房子,干净明亮,舒适的装修和家具,齐全的配套设施,居家生活都够了!性价比高!强烈推荐!唯一的不足是离闹市区还有娱乐项目聚集的区域稍远。
Nick的用户个人资料
来自Nick的回复:
修平 奚,谢谢您的反馈意见. 我们期待着再次欢迎您
2017年10月
Nathalie的用户个人资料
Nathalie
2017年09月
We thought Nick's place was modern and beautiful-- extremely clean and very comfortable; it looks just like the pictures and has most of the amenities needed for a stay (but no paper towels or enough toilet paper). It was as advertised though and has good A/C for hot Thai climate…
Nick的用户个人资料
来自Nick的回复:
Dear Nathalie, Thanks for spending time leaving your vast comments. I am very surprised to find out that you were not satisfied with the basic operations and service of our team. As you can see from comments of all our guests, they especially appreciate and boast our personalized service. That’s why I deeply analyzed what caused your complaints. First of all, let me assure you that our address is stated in a correct way and ALL our guests before you and after you (including your friends who arrived with other taxi drivers without any problems using the same address) always find us easily. If you look on (Hidden by Airbnb) map, you can see Ban Tai Estate villas location and any navigation can bring you to the villas easily. Besides we have a big light box showing the direction from the ring road and then the sign with an arrow and another light box by the turn to our villas that is difficult to overlook . Every guest before the arrival, gets a phone number of the personal concierge to call in case there are any problems. Not to mention an airport pick up service that we provide to avoid difficulties in finding us. The Thai driver that was bringing you to the villa, did not speak English to understand our instructions and was not able to look us up on (Hidden by Airbnb) map. Astonishingly enough, to most taxi drivers an official address does not say anything. They don’t use it the way we do in Europe. We do have Thai staff but you arrived out of their working hours. Despite that 2 of our English speaking managers instantly arrived to pick you up from where you were left by your thai driver. That was not appreciated, as it looks. Our management speaks 5 languages English, Thai, German, Italian, Russian. Everyday we communicate with lots of customers from all over the world and it would not be possible without at least a decent English. If you read our reviews, you will see no complaints about problems with communication. Probably you got such an impression because you were not in the mood to speak to anybody or confused managers with our cleaners. Now to the lack of toilet paper and towels. We place in each bathroom 2 rolls of toilet paper and there are 3 rolls of paper towels in the kitchen. Before arrival of guests, villa manager ticks the checkbox to make sure that everything is provided for. You booked the villa for 2 days and even if you used all paper, you have a manager on call or reception to order as much as you want. I am sorry our management caused you inconveniences with their checks on your check out. Actually there was only one staff from our house keeping to check (as it is always the case at any hotel to check, for example, mini bar). The second staff was in the villa to collect your baggage and your personal manager was checking you out. As any hotel (villa hotel) we have a certain check out procedure and usually our guests don’t feel offended by this routine. It is always a pleasure to see happy guests but unfortunately we were not able to change your bad mood. On a positive side, at least your friends seemed to have enjoyed their short 2 day stay with us!
2017年09月
Jane的用户个人资料
Jane
2018年02月
It was really nice for a family trip. My parents and I spent 4days here. My mom likes the swimming pool and decorations very much. The only thing is rental car is NECESSARY if you staying here.
Nick的用户个人资料
来自Nick的回复:
Thank you for choosing our Villa Mai Tai and sharing your review with other travelers. We will be very happy to welcome you and your family again!
2018年02月
Zhijiao的用户个人资料
Zhijiao
2017年10月
We spent 10 nights in this wonderful modern villa and we had really good time here. The manager is very helpful, the housekeeping service twice a week is efficient and they are all friendly. We would definitely go back! Tips: the cafe next the villa is nice but a bit overpriced t…
Nick的用户个人资料
来自Nick的回复:
Dear Zhijiao, thank you for your kind comments! We are very happy that you enjoyed your time in our villa. It was a pleasure to have you as our guests and we look forward to welcoming you back to the Ban Tai Estate.
2017年10月
Jeremy的用户个人资料
Jeremy
2017年09月
Very nice villa with accurate description, and definitely a great place to stay and relax for friends and family. Just a little bit remote from the city and we have to catch taxi or tuk tuk in the main road. There is a very nice beach nearby with less people and clean. Wifi con…
Nick的用户个人资料
来自Nick的回复:
Dear Jeremy, thank you for taking the time to share your feedback from your recent stay with us. It will help us to continually improve our services offered to all our guests. Thank you once again for having chosen our Villa Mai Tai and would be happy to welcome you back!
2017年09月

可订日期

位置

苏梅岛、素叻他尼府、泰国

Ban Tai Estate – is a gated villa complex with security and reception desk
Relaxing seaside area with local restaurants, bars and beautiful beach Ban Tai within walking distance.

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房东

Nick
Nick
注册时间:2013年11月
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注册时间:2013年11月
Nick
Nick
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自我介绍

Villa manager.
Please see the link below for all my Airbnb listings in Koh Samui - https://www.airbnb.com/users/9977071/listings

语言:English、Русский
回复率:100%
回复时间:1小时内

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