DO NOT STAY HERE!
The house is on the beach and eight off he main road. That's the ONLY GOOD THING. The house itself is not fit for use...especially the kitchen! If I could add the pics I took here I would share them with you.
Email sent to host:
Janet. This is Mrs. Michelle Van Doren.
Thanks taking the time out this morning to discuss the issues we have been having here at the house since checkin. Per conversation, we have been disappointed with the accommodations. The house is not as reflected in your online photographs. Your kitchen has rotting/dirty cupboards, mole field countertops, broken and dirty sink faucet, the stove is rotting away and is completely disgusting and unfit for use. The walls in all bed rooms have stains all over them. The your curtains and towels were torn tattered stained. The bedside lamps are broken and total trash. There was also rat poop in dresser drawers which prevented us from using them. The outside shower is in deplorable condition and is very troublesome since we have our 3 small children with us and they use it to wash off once they leave the beach. Your curtains/window treatments in living room are dirty/rusty. The netting on windows are ripped in most rooms and this allow bugs to get in. The beach tables and chairs are dirty, rundown and should be cleaned or thrown away. Just now my 9 year old son was trying to leave the bathroom and the door knob came off in his hand...earlier my husband could not open the door to the back patio and had to go through the front door....walk to the back and push it open while I pull from the inside.
The only good thing here is the location beach access and kind staff. If we didn't not have our 3 kids and other family members with us we would have left the next day and open a dispute with airbnb.
We are very disappointed in the general condition of this house. Thanks for explaining your plans to renovate and for confirming these are "known issues"; however, I believe you should add more updated photographs to your listing because that's a more accurate is a more truthful representation of your house. I feel tricked into an awkward space. Thanks for offering a free night at a future date but we would never come back here, even if it's free. I plan to provide a honest review to this airbnb site.
Thanks for your time again and have a good evening.
After sending this email i was in bathroom when a massive cockroach ran by my leg. I had to kill it with my shoe and left it for he staff to see. That was the last straw! I checked my family out the next morning and filed a complaint with Airbnb. The host still has not responded to Airbnb calls or emails to discuss the issue.