Incredible Beach Condo 1217
Quiet, clean and on the beach. Save time and money on your vacation or trip with this centrally located condo. It is a great spot to kick back and enjoy your hard earned time away. This condo sleeps a…
Good luck with the key box!!
I apologize for the difficulty you experienced but its extremely rare that guests have any issues with the key box as they are fairly simple and straight forward. The other issues are why I ask people to review the details in advance of their trip as to proactive in addressing any ambiguity before hitting the road.
I am truly sorry for your experience. Our cleaner did not know why she overlooked getting this room done from her list. Its the 2nd time in 5 years its happened. Obviously, that does not mean much in light of your experience. However, in light of your review, I have to respond inaccuracies with some of your statements. 1. The property is a beach front property. As soon as you open the gate, your feet are on the beach. 2. I agree and apologize for the unit not being cleaned but that is not the way intentionally operate being an oversight by our cleaner. Every unit thoroughly cleaned between rentals. 3. Refund. You did receive a full refund to the extent that Airbnb allowed. They limit me to refunding 100% of what I receive. 4. The check-in process is CLEARLY stated on the site. It is a self check-in process that is incumbent upon each guest to review long before their trip. I have had Airbnb confirm that all of the information needed to check-in is in fact on the site and available for a guest with a reservation to review. 5. Yes, a 2AM arrival and phone call is not ideal but the instructions (if read) have the access code to get the unit key and is CLEARLY stated that if you are arriving after 7PM, you report to the front desk. If no one is there, a phone number is posted for security. You call them and they meet you to get you registered. Again, I apologize for what was a terrible experience which we will work to prevent from happening again. However, the rest of the information is not factually based and untrue.
Corpus Christi, 德克萨斯州, 美国