This was a TERRIBLE experience. I was with my aunt, who is 71, and my parents, and both have a condition on their legs and have to use crutches. And Alex who asked in the day before when I would arrive in town, simply disappeared in the check in day, gave no answer to my questions about directions, and I sent him messages on airbnb, sms and tried to call him several times. After one hour waiting for him, he called like I didn't try to reach him before, asking when I would arrive, and later called again apologizing saying he was in car accident, the day after he answered another message on airbnb saying he didn't answer before because he lost his phone on the car accident, although he called me from his phone, and you don't need a phone to use this tool. He also said he was on his way to check me in, but who did was his friend, arriving 2:30 hours after my arrival in Vienna. His friend also told me he was waiting for me before, but a didn't arrive. Their lied didn't match, this was a terrible and stressful situation, I don't recommend it, and don't even believe he should be hosting people with this lack of respect. And worth saying, that the AirBnB costumer service was pretty awesome, they assisted me the entire time and helped me in all the ways a needed, much appreciated!
translated by Google
You’ll love my place because of the location, the views, and the coziness. My place is good for couples, solo adventurers, business travelers, families (with kids).