This has been a difficult review to write as overall I enjoyed my stay in Ketut Bungalows however I did have some reservations and issues.
The positive aspects of my stay include: the location - right on the beach front with a lovely infinity swimming pool, listening to the waves breaking at night, the grounds are beautifully kept, there was a fairly quick response to concerns or requests that I had as the reception area was not always staffed, some delicious restaurants nearby (Ginger and Juma - my favourite).
My concerns included:
Advertised as a Deluxe Bungalow - although I originally booked the standard I upgraded to the deluxe as I wanted hot water - there was nowhere to hang my clothes (no wardrobe, clothes rail, shelves) although one was provided when I pointed this out,
cleaning every two days - for deluxe accommodation I would expect daily clean (this was again provided when I raised an issue),
no breakfast - I understand why one is not provided as the host does not have the facilities, however other accommodation provided breakfast for this price or less,
no welcome drink - which again I have received elsewhere included in the price - this does not need kitchen facilities and would be a nice gesture for tired travellers,
no mosquito net for the bed, though I noticed other rooms within Ketut Bungalows had this,
provision of two cups and saucers but no tea bags/coffee or kettle. This bemused me as I could not work out the purpose of the cups and saucers without a kettle,
most restaurants and spas on Lembongan will send a driver to pick you up if you book with them - I was made aware of this by a friend - not by the host of Ketut Bungalows - it would be nice if host could make guests aware of this and help them to make arrangements (ie phone restaurant/spa). This was done once for me - when I asked owner to do so though I made most arrangements myself,
bean bags were not put out every day for guests - whilst I realise it was not high season the bean bags should be provided every day for the guests who are staying.
I did thoroughly enjoy my stay on Nusa Lembongan and found the location of Ketut Bungalows to be ideal, however I do think a few simple improvements and accuracy of information on listings could improve the experience. I found having to raise issues somewhat tiring when having booked and paid for Deluxe accommodation I would expect deluxe service.