My response to my former guests comments will be brief as I'd originally simply sent them a private message with my disgust and kept my public distain to a minimum, but now, with their utter lies in their review, I feel it is important that others know that they left my home more filthy than squatters would ever leave a dwelling and that their disrespect toward myself and my home is enough to warn others to steer clear of them. I was originally not going down this road!
As for cleanliness...I'd spent 2 full days preparing for their arrival. All floors were swept, vacuumed, and mopped, every inch of the apartment was dusted and wiped down. The oven and refrigerator cleaned. All bedding was washed and placed on the beds just prior to their arrival, as were all of the towels, back up sheets and blankets (however, as these guests used each set of sheets and towels, they would leave the dirty ones in plastic bags and place them in the closets for me to find after their checkout). My apartment was immaculate upon their arrival!
Arrival and communication...Upon their arrival (which was 11:30pm vs the 10pm listed in my posting), I remained with them for 1.5 hours, until I was able to explain everything to them, including the subway system, how they could get to school and ever single thing about the apartment and NYC that I thought might be helpful. I liked helping out the college students!
My mood quickly changed as they state when a neighbor told me that they were constantly smoking in the apartment (against rules), and changed drastically when my superintendent had to call me at 11pm one night to tell me to contact my guests because they were having a huge party and blasting music. Multiple neighbors were complaining to him!! The nice students turned out to be not so nice.
They left my home beyond filthy, smelling of cigarette smoke and rotten food and with a broken window. It is because of them that I have added a cleaning fee and a security deposit to my listing. Sad that the only think I ask in my posting is to live by the golden rule in my home. 'Treat others the way you would like to be treated'. They did not do this, or anything even remotely close.