I have never experienced such a level of incompetence and carefree as I have experienced with this host Craig. Though the place is decent, nothing amazing, the way he managed the whole process of the booking was appalling. I have selected this apartment base not just on some pret…
I had made a scheduling error and accidentally double booked the first night of Salvatore's stay (the previous guest was due to check out a day later than advertised). This had occurred as a result of the change in the airbnb calendar view and the way that it is edited to block out dates. This was nonetheless a mistake. I was extremely apologetic to Salvatore for the mistake and told him that I would book 2 rooms for that first night in a 4* hotel which is 1 minute away from the apartment. I proceeded to make and pay for that booking. I also told him that I would personally pick up all of the luggage at the time of his parents choosing the next day and take it too the apartment. In addition if his parents would like to go to the apartment at that point I would also take them there. He refused the hotel and told me that he would like his parents to stay in hotel in Mayfair. I agreed to pay for that instead and also offered in addition financial compensation for the inconvenience caused which was accepted. Salvatore then seized the opportunity to falsely inflate the cost of the hotel night in an aim to cash in as much as he could. I requested the bill from the hotel which they emailed to me directly. Salvatore claimed that he had paid several hundred pounds in excess of the actual amount for that night. Apparently, he claimed that in addition to the hotel bill he had paid several hundred pounds in cash and that no bill could be provided for this. I spoke to the hotel a second time and they confirmed that his was not true. Salvatore then decided to attempt to further manipulate me and stated that unless I paid an additional several hundred pounds (in addition to the fully refunded night / costs + additional compensation I had already paid him) then he would give me a terrible review. All of our conversations have been recorded by airbnb and can be verified by airbnb. I saw this for the blackmail that it was and refused to comply with his obscene demands. This guy is a con man and I do not recommend that anyone deal with him.
Hi, I'm Craig! I'm from London. I am mid thirties, very friendly and sociable, and trustworthy. As a host I am highly organised, and responsive and as a guest I am extremely clean and tidy and respectful. The places that I rent out in London are always immaculate, and I wil…