Cosy bedroom near the center of Vienna!
You will stay in a room that is almost 20m2 in a 80m2 apartment. Feel free to use the kitchen and our washing machine.
Two of the most beautiful sights of vienna, the Schloss Schönbrunn and Schloss B…
The house was in a good location, close to the monuments and public transportations. Xue was not at home during our stay but her roommate Lucia was very friendly and helpful but the house was very dirty. When we arrived there our bed sheets and pillow covers were used and full of…
Thank you for your rating! As you and your brother were our first guests we appreciate it to have some inputs so we can try to do it better next time! But two things are simply not true: First your sheets weren't used. Second I never said that I forgot to change it. Xue told me she changed everyhting before she left. You showed me one pillow where there was one hair. So I only changed the pillows. I can only imagine that this landed while she was changing it. As for "stains", Xue assured me that she changed everything, those were stains that came from our washing machine, but the pillows are clean. As a consequence we will buy new sheets for our guests, as we want our place to be comforting. Also you never said anything about the towels not smelling good, if you told me I could have changed them too. I am a bit disappointed you didn't mention those things during your stay, we could have arranged things before, I asked you serveral times if everything is okay, you told me there was "no problem". I'm sorry that you didn't feel that comfortable at our appartment, we will do our best to never let this happen again. But from my point this was also caused by a misunderstanding and a lack of communication.