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Newmarket整套联排别墅

MILL HOUSE

6间卧室
6张床
2个卫生间
最多住11人
6间卧室
6张床
2个卫生间
最多住11人
房东:Oliver
共收到29条评价
房东:Oliver
共收到29条评价

This property is only 200 yards from the very centre of vibrant Newmarket and the high street where there is easy access to all the usual conveniences. Fully refurbished in July 2016, the house has be…

卧室1
1张小号双人床
卧室2
1张小号双人床
卧室3
1张小号双人床
卧室4
1张小号双人床
卧室5
1张标准单人床
卧室6
1张小号双人床
整套房子/公寓
无需与房东或房客共享空间,独享整个房源
入住/退房
入住时间 灵活
退房时间 10:00
自助入住
通过密码钥匙盒自助入住
无线网络
厨房
洗发水
吹风机
生活必需品
评价
16条评价
如实描述
沟通交流
干净指数
位置便利指数
入住
性价比
Grace的用户个人资料
Grace
2017年5月
距离超市很近
Mel的用户个人资料
Mel
2017年12月
Mill House is a narrow Victorian mid-terrace house that has been converted into a small kitchen/diner, two small shower rooms, and six bedrooms, each with its own separate lock and key. It is not like staying in a family home and there is no lounge for all occupants to relax an…
Oliver的用户个人资料
来自Oliver的回复:
Unfortunately not a good experience for us on this occasion. Despite booking 6 months in advance our guest called us 2 weeks before their arrival date (3 days over Christmas) wishing to cancel the booking. On discovering that Air BnB’s policy would not allow free cancellation for obvious reasons, the guests set about doing all they could to discredit the property and the validity of their booking. We did our best to meet each and every demand made, including purchasing additional furniture for the guests but was all in vain. The guest kicked up such a fuss, AirBnB allowed them to cancel the booking on the day of arrival and then the guest used the door codes we had previously given them to stay in the property anyway. We are yet to receive a single penny for the booking and are left with a cleaning bill for the property following their stay. We feel very let down by this dishonest guest.
2017年12月
Ben的用户个人资料
Ben
2017年12月
Check in system if you book the whole house is unbelievably over complex. I received circa ~50+ emails over the period of booking. Host is also more interested in drawing you to their third party ‘app’ rather than answering simple questions (had to ask 4 times about where to park…
Oliver的用户个人资料
来自Oliver的回复:
Hi Ben, Thank you for your constructive feedback. I do appreciate you r viewpoint re the checkin and pre arrival emails. We actually use a very sophisticated Property Management System which is designed for corporate hotel chains so this can seem overkill sometimes. There is also the added complication that we let rooms at the property individually so when we have guests that wish to book the house as a whole the system recognised this as 6 individual room bookings and as such sends out a welcome email for each room and required our terms to be signed for each room. We are working to simplify this for whole house bookings but we are constrained by our software to a large degree as it manages multiple properties. On the plus side, It does provide all the details imaginable in terms of the property, amenities, the locality and is interactive for your convenience. This allows guests to have all information on their stay at their fingertips on any mobile device, smartphone etc. I will look to get the Gideon Bible scanned and uploaded as a PDF on to this app for the convenience of future guests. I'm glad you enjoyed your stay and welcome you back in the future. Kind Regards, Oliver Lines, Managing Director.
2017年12月
Lucy的用户个人资料
Lucy
2017年8月
We stayed at Olivers home with a group of 10 of us while attending the races. The location was perfect and the home exactly as shown in the pictures. It was the perfect option for us rather than renting lots of hotel rooms. The patio garden was lovely to sit in and have our break…
Cilla的用户个人资料
Cilla
2017年8月
Ideal location for the overnight stay. Spacious. Pleasantly furnished.
Marie的用户个人资料
Marie
2017年8月
The host canceled this reservation 23 days before arrival. This is an automated posting.
Sarah的用户个人资料
Sarah
2017年7月
House is lovely - we hired entire house for the weekend for my dads 70th birthday celebration. However, it was not ready for us when we checked in. One bedroom had not been made up from the last people who stayed and communal areas had not been cleaned. Oliver was not answering…

可订日期

位置

Newmarket, 英国

The property is only a 3 minute walk from the Market Square, Waitrose supermarket, Newmarkets shopping centre and both butchers that make Newmarkets infamous Powters and Musks Sausages. Newmarket Rac…

出行信息

Those travelling in by train can walk to the property from the station or if preferred or laden with luggage can easily raise one of Newmarkets distinctive Black and Yellow Taxis. On-road parking is u…

Exact listing location is provided after a booking is confirmed

须知

基本要求
禁止吸烟
不适合携带宠物入住
不允许举办派对和活动
预订取消政策
交易提示
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房东

Oliver
Oliver
剑桥, 英国注册时间:2014年9月
剑桥, 英国
注册时间:2014年9月
Oliver
Oliver
与房客的互动

Guests will receive full instructions for access to the property prior to arrival and will be provided with comprehensive details on all aspects of the property, its functionality and amenities.

回复率:70%
回复时间:一天内
合作房东
Amber帮忙处理出租待客事宜。
Amber

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入住

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退房
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