The apartment is in a very nice location in the middle of a loud market in Tel Aviv. If you like to go to sleep early, this is not the apartment for you. You can hear airplanes above through all hours of the night/morning, and cars drive by and honk until roughly 3am. Since it's a market, you can hear the bustle begin around 6/7am.
We had a difficult time communicating with Ami. Firstly, no one was there to check us in, and the key to get into our apartment was not where he said it would be. Secondly, we were not given a code to get into the front door of the apartment building, nor were we given a key to get into the front door of the apartment building, so we had to ask neighbors for help. Luckily they are friendly, but they were not pleased. We had no hot water throughout our entire stay, and we were not notified of this being an issue ever. We were also only given one key to the apartment to split between 4 people, which is fine if you are all doing the same exact thing but if you are traveling in a group like we were, this is definitely an issue.
We were charged a cleaning fee, but the floors were dirty (with gnats I might add) and also our bath towels were dirty upon arrival so we had to rewash them. The problem here is that there was also no detergent in the apartment, so we had to go buy that for ourselves. Similarly, there were also no sponges to clean dishes with, no soap in the bathrooms, no toilet paper, no paper towels, and to top it all off, no trash bags.
Lastly, there was a broken air conditioner in one of the bedrooms, of which we were only notified of the DAY OF OUR CHECK IN. Once it was "repaired"
(two days into our stay which is a plus) it still leaked onto the bed and was unusable anyway (which makes the "fix" useless).