The Pool House, Burradoo
Great place. Great vibe. Great environnement. However we could not use the pool as it was dirty and under maintenance... Mags didn't mention it prior to our visit... It was a bit of a disappointment in this aspect. Otherwise, the accommodation is even better that on the pictures …
Dear Fahad Thank you for your feedback. I have apologised re the Pool already. However as I explained to you, my understanding was that the cleaner had been replaced and that the pool would have been fine by Saturday morning. I am surprised that you found communicating with me difficult. We exchanged a number of e-mail and texts on Friday. I was responsive, but I also explained to you that Airbnb block some content of messages (for example the photo of the wifi codes) and also do not allow direct replies to text messages. I could only receive your text messages, not reply to them. I believe this was sorted out quickly. I am surprised that you had no wifi. You had all the information you needed and I have never had a guest advise that the wifi doesn't work. Best wishes Mags
The Pool House is a stylish space with plenty of room to sit back and relax, either from inside or outside, while overlooking the pool. When your not visiting the local wineries and restaurants, the Pool House is great environment to pull out a book and chill out. Mag's was a lov…
We spent the weekend in the Pool House, would definitely recommend this property. In a great location, the Pool House is a spacious and beautifully decorated find. Mags was a great host, check-in was easy and communication effortless.