The apartment is located in a nice quiet area, close to public transportation. Additionally it has great security, including a night guard. Communication with Frank was easy and he made great effort to have all our needs met as the apartment was not quite up to airbnb standards. Our biggest challenge was with the bathroom. The bathroom needed attention... Automatic shower head but faulty toilet during our stay. However, the housekeepers were very friendly, helpful and accommodating. Which helped minimize a lot of our initial anxieties.