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拉斯维加斯整套房子

NV9121 Beautiful, Cozy Home, Game Room, Pool/Spa

3间卧室
3张床
2个卫生间
最多住8人
3间卧室
3张床
2个卫生间
最多住8人
房东:Only Vacation Rentals
共收到838条评价已验证
房东:Only Vacation Rentals
共收到838条评价已验证

This beautiful 3 bed 2 bath 1700 square foot home features a pool, spa, putting green, out door kitchen, pool table and childrens play area. 1 king bed, 2 queen beds and a pull out queen sofa bed. WIF…

卧室1
1张特大号床
卧室2
1张大床
卧室3
1张大床
公共区域
1张沙发床, 1张充气床垫
整套房子/公寓
无需与房东或房客共享空间,独享整个房源
入住/退房
入住时间 15:00 - 18:00
退房时间 11:00
自助入住
通过智能门锁自助入住
无线网络
免费停车位
厨房
洗发水
吹风机
评价
36条评价
如实描述
沟通交流
干净指数
位置便利指数
入住
性价比
Gordon的用户个人资料
Gordon
2018年4月
Home very nice clean , plenty of towels ! and everything is just like the photos deff will rent again !!!
Only Vacation Rentals的用户个人资料
来自Only Vacation Rentals的回复:
Hi Gordon, Thank you for your review! We would love to host you again!
2018年4月
Dan的用户个人资料
Dan
2018年4月
This was an exceptionally nice house. Everything was as advertised. We enjoyed every part of the home thoroughly. Highly recommend
Only Vacation Rentals的用户个人资料
来自Only Vacation Rentals的回复:
Thank you, Dan! We hope to host you again!
2018年4月
Tanise的用户个人资料
Tanise
2018年3月
This was not my first time visiting Vegas, nor has it been my first time using AirBNB. This house was not worth the money that they ask for at all. I really do love to travel and stay in lovely homes while I’m vacationing and this was not one. I would definitely not recommend the…
Only Vacation Rentals的用户个人资料
来自Only Vacation Rentals的回复:
Unfortunately, this stay was neither pleasant for our guest or our staff. After check in information was sent, the guest inquired about the charge for heating the spa. We responded with the fee on the listing of $25/night and received no response back. The next message from the guest was to report that the water pressure was bad and they were unable to turn on one shower completely, which was almost immediately after check in. The sentence following this statement did not ask if we could fix the issue- instead, the guest was asking for compensation. The guest then sent a message saying that the water would not get warm. We called the guest and immediately scheduled a plumber to come out and fix these problems for them, instead of ignoring the issues and just giving them money as they had requested. About 15 minutes later, the guest messaged to tell us that everything was fine and they had figured it out, so we could cancel the plumber. This led us to believe that there apparently was not an issue since we would not give them money, but we would instead fix the issues. We sent the guest a message to make sure that everything was okay after we were asked to cancel the plumber, and we never heard back. (As an update: After departure, we checked the water pressure to make sure that there was not an issue. We are happy to report that there was not. Vacation homes are not hotels and do not have commercial plumbing setups as such, so sometimes when multiple showers/sinks/dishwashers/toilets are being used at once the water pressure/temperature can fluctuate.) Considering that the guest was very open to communicating with us immediately upon arrival, one would think that if "cleanliness" were truly an issue, as the review states multiple times, that it would have been brought to our attention as well. We did hear from the guest in the very early morning around 3 am when the door lock would not work to enter the home. We immediately sent a staff member over and also had a locksmith come to fix the issue. The guest said that they wanted to simply get their belongings and depart. As soon as our employee arrived, the guest rudely accused us of deliberately locking them out and demanded compensation. When the locksmith arrived and fixed the door, he said that it was not a battery issue and that lock had jammed-which was likely caused by slamming the door shut very hard. Our employee stayed with the guests as the locksmith got the door unlocked so that she could make sure that they were able to safely get in. From the time of the initial phone call to report the lock not working, to the time that the guests were able to get in- it was 1 hour. The guests changed their mind, and said that they would continue their stay, while demanding to be compensated. Our employees were very surprised to hear the kind words about them in this review, considering how incredibly rude the guest was to all of our staff throughout their stay. It is great to know that our staff continues to excel in customer service with even most hostile of guests. It is unfortunate to have this review try to tear apart every aspect of our home since the entire issue seems to have stemmed from the guest inquiring about heating the spa, given pricing, and then asking for compensation for a nonexistent issue that were willing fix instead of offer money to them.
2018年3月
Michelle的用户个人资料
Michelle
2017年12月
This house was beautiful and the backyard to die for. The host is very responsive if thier is a problem. I loved my stay I would like to stay again in the future. Thanks Air bnb
Megan的用户个人资料
Megan
2017年10月
Overall the place was ok and we enjoyed our stay
Lamont的用户个人资料
Lamont
2017年10月
Nice place away from the strip with a nice back yard to chill
Saskia的用户个人资料
Saskia
2017年10月
Great amenities for a group looking to stay off-Strip. Proximity to Red Rock Canyon is a plus for day-trippers.

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位置

拉斯维加斯, 内华达州, 美国
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须知

基本要求
禁止吸烟
不适合携带宠物入住
不允许举办派对和活动
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房东

Only Vacation Rentals
Only Vacation Rentals
美国注册时间:2012年9月
已验证
已验证
已验证
已验证
美国
注册时间:2012年9月
Only Vacation Rentals
Only Vacation Rentals
已验证
已验证
已验证
已验证
自我介绍

We are a family owned and operated business we have been in the vacation rental business for over 10 years. We have a perfect report with the BBB.

语言:English、Español
回复率:100%
回复时间:1小时内

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