充分发挥房东个人资料的作用
客人向我们反映,他们希望在预订房间前,能够了解自己将与什么样的人同住一个屋檐下。你可以通过房东个人资料介绍自己,让客人有合理的预期。
什么是房东个人资料?
房东个人资料是客人在爱彼迎上看到的你的个人资料。顶部会显示你的名字、当房东已有几年、星级评分以及客人评价数量。接下来,页面上将显示你愿意提供的各类个人信息,例如你的工作、爱好、使用的语言、趣事、宠物名字以及房源的特别之处。
客人可在房间搜索结果中看到房东个人资料中的部分信息。他们可以点击你的照片,查看你的完整个人资料。客人也可以通过房源页面访问你的个人资料。
你可以参考关于拍摄照片的建议,给客人留下良好的第一印象。
How does my host profile support guests?
Your host profile helps you start building rapport with guests. Learning that you share a common interest, line of work, or taste in music creates a sense of familiarity.
“The host doesn’t have to be my best friend, but they should be someone who I feel good sharing a space with,” says Stacey, a guest based in Oklahoma City. “Their profile humanizes them and helps set the tone for the visit.”
Getting more details upfront also helps guests decide whether your place is a good fit for their travel needs, while saving both of you time and energy. “It cuts down on messaging back and forth and makes booking even easier, because my questions are already answered,” Stacey says.
Chris, a Superhost in Macon, Georgia, uses his host profile to break the ice with guests. “I’m a quiet person, and it’s helped me open up more,” he says.
In his profile, Chris notes that he’s a retired athlete who played football for 2 historically Black universities. He also shares that he:
- Spends too much time golfing
- Was born in the ’80s
- Provides a coffee bar for guests
Taking the time to give guests a bit more to go on before they book your room can help match guests who have similar interests and routines.
As guest Stacey notes, “If I read that the host ‘spends too much time’ singing karaoke, I know they’re going to expect a different kind of guest than a host who ‘spends too much time’ home binge-watching Netflix.”
Information contained in this article may have changed since publication.